I have nothing but good things to say about CarLotz! The buying process is very friendly and there's no pressure! Everyone that works there is very customer oriented and you can tell they want their customers to be happy! I knew when I first started talking to LaDale that I was going to buy a car from him. He was the friendliest salesman I dealt with all day and was happy to bring out anything I wanted to see and test drive! After a couple, I sat down in my new car and knew it was the one! He got me a great price and I love it! Dont hesitate, go see them today! Thanks guys!
Great Value for the Money
by MAK from Hazelwood, MO
January 8, 2019
I drive 71 miles one way to work 5 days a weeks and was in need of a fuel efficient car. The value of the money for the car. Only had for 3 days but overall great car.
Nick and Felix went above and beyond at the service deparment at Napleton Acura in Elmhurst. My wife had a blowout on the front tire, they replaced it with a brand new tire, washed and vacuumed the car and had me on my way within 30 mins on a Saturday afternoon.
So far, fine car, and definitely a step up.
by the masked writer, from Wichita, Kansas
December 19, 2018
This car has enough bells and whistles I haven't yet mastered them all but I look forward to becoming more comfortable with it. I'd been warned this model has trouble with its automatic transmission but, so far, it seems to work fine. Ride and "feel" are terrific.
I had a fantastic experience at Bob Rohrman Ford. The short story is that the salesman Chris and the finance manager John took incredible care of me. They worked really hard and bailed me out of a bad situation and deal on my old car and worked magic to get me into my brand new Focus RS. I would highly recommend working with Chris in sales and the finance manager, John. If you're curious about my whole situation, please read below because they truly bailed me out.
I came into Bob Rohrman with low expectations. I was paying 20% interest through a lender called Santander and was a little underwater on my current car... And I only had a few grand to put down. Chris was straight with me from the beginning. And he never tried to push me into a car I didn't want because it had a high rebate to offset my negative equity. He did everything he could to get me into the car I actually wanted unlike every other dealer I went to. Then John worked some magic and got me a fantastic deal that was win win for everyone. They really helped me out of a bad situation. I would recommend the two of them to everybody.
So, if you're looking for a new ride and want to work with a sales and finance team that will be straight with you upfront, not push you into something you don't want, and will work to get you a deal that works for everyone, 100% go see Chris in sales. John will be the one helping you put a deal together that works. I can't express enough how thankful I am for both of them and how happy I was driving out of there. I did have to say a bittersweet goodbye to my loving Golf R (which was bittersweet) but I'm happy to say I have a fantastic new car I'm happy with and a great deal on top of it. Please, ask for Chris. You won't regret it.
My 1st Nissan versa hope it's true on reliability
by Mark's Blackniss from Tucson,AZ
December 3, 2018
It's everything everyone has spoke about this car quality features I HOPE Last me for a long time my last Nissan was 1985 Nissan hardbody truck 4 cylinder automatic A.C drove it up to 289,000 miles gave it to my grandson still going
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Sips gas through a coffee stirrer
by Eng322 from Fort Lauderdale, FL
November 21, 2018
It is not the most stylish vehicle but for my purposes, POINT A to POINT B, you cant beat it... I get over 30 in the city if I take it easy and close to 40 on the highway. The car is fast enough for my needs in a stick shift, the automatic was a little too sluggish. Base model cost me less than 10 grand. Cant beat that for a brand new car. Only drawback, got rear ended at a pretty slow speed, the car took a lot of damage. Fortunately it was on their insurance.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Safe, comfortable, and reliable
by Savannahkl from Seagoville, TX
November 11, 2018
This car is very comfortable and easy to use. The cruise control is my favorite feature so far. My only critique is that instead of a console in between the front seats there are cup holders, so this was something different for me.
Everything is good except 1 key policy. Cost of most of the duplicate key are about $200. We need to keep that in mind when we see their price. In my opinion they should give explicit discount or should get another key made for the quoted price.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
It was cheap and it rides nice.
by April k from Austin, tx
November 1, 2018
This car meets all of my needs. It is small and easy to park. It is a stick shift with crank windows which is what I wanted.
I was treated with respect and although the car I Initially inquired about really wasn't what I was looking to purchase, I found exactly what I wanted at a great price. I purchased that car after test driving. All the staff was courteous and helpful. I have recommended Hertz Auto sales and I will continue to recommend them. Even after the sale the staff has made themselves available to assist and answer questions! Thank you all for a winning and wonderful, quality experience!
Found the car I saw listed online right away. 5 minutes later I’m test driving the vehicle and short time later I’m pulling off the lot with my purchase. Hassle free and the employees are very professional
We were in the market for the just released Nissan Leaf 2019. We aren't frequent buyers and are specific about what we want. Xochilt ("Sochi") worked with us over a few weeks to get us exactly what we wanted. She's was very polite and accomodating (especially with our 6 and 8 year old boys) through the whole process.
We've also had service done here on our older Versa and it's among the most organized and customer service oriented service stations I've ever used.
Definitely recommend this dealer and Xochilt.
Great value and a solid, reliable little car
by TjRN from Littleton, CO
October 20, 2018
I love my Versa. I was pleasantly surprised at the price but the comfort and reliability exceeded my expectations. 35mpg is perfect. Love this little fella.
Now that is how a customer should be treated! A+++
by Craig from Portage, IN
July 12, 2018
4.3 (390 reviews)
I cannot think of enough nice things to say about my experience. From the moment I parked on the lot to the time I left, I felt like royalty. Every single employee here was amazing and treated me with the upmost respect and like family.
Chris Noa by far is who everyone should work with. His manager Ben was on top of his game as well and read me right off the bat. Ben went out of his way to make sure I was taken care of. He set me up with Chris and then Chris took it from there.
The entire experience of buying a car can be stressful and difficult. These guys made it actually fun and in the end if I had not bought the vehicle, I still met some great people and had a great time. The good news was I did buy the vehicle and I truly believe it was because we just worked together understanding each other’s side from a business to consumer and made it painless.
The car was exactly as described, the employees were top notch, and the facility looked amazing.
However these employees can be recognized and rewarded for going above and beyond should be done.
For anyone looking even just to acquire some information and/or browse, don’t be afraid to talk to these guys. Never once did I feel like I was being taken advantage of nor that I was bothering them. Don’t shy away from getting information to make a good decision on what’s right for you.
Again I can’t say enough. Chris and Ben are elite and deserve much kudos to making my evening a great one and a very happy customer.
Thank you so much again for everything!
by Johnny 5 from Aurora CO
November 11, 2018
Best value I could find for an entry level car. It has very little road noise, which is great for highway driving. Seats are comfortable. I highly recommend this car.
My boyfriend and I bought a car here today and we are very pleased with our purchase and the staff. Daniel and Dominic were very informative and friendly. It was a great experience and I recommend this dealership to anyone looking for a new car.
This car is effective for what I need. It's fuel efficient, great trunk space, blue tooth and cruise control. I enjoy things vehicle thoroughly. The interior looks nice, the lines are clean. It's spacious despite it being a smaller vehicle. It has a USB charger that's convenient.
Needed to purchase a newer used car for my daughter. We had a very good purchase experience with our sales person Jason and the rest of the staff. No pressure and the pricing is below KBB. Hertz Car Sales in Crystal Lake is a new found gem for me. They will now be considered for any future car needs.
If you truly thothought you had no chance then Her
by Darryl Herring from CALUMET CITY
November 19, 2016
3 (47 reviews)
These people should be given a purple heart award for care and understanding of their customers. They take pride in helping and finding ways to get you driving and approved. They have truly shown to go the extra mile
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
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