customer service is not good . left in the blank. no communication. 2 hrs for oil change. walked around and just looked around. a manager giving an interview and gave my wife and I a bad look cause our neace was playing. Guess that was a bad thing on us.
As a first time financer, We went in thinking they were going to try to screw us BUT, that was not the case at all. Although we didnt want to dealer financing, it worked out in the end. We got an amazing car that was only a year old and for a ridiculously great price!! Darren, our guide was super helpful and not pushy at all!! We told him exactly what we came for and we were in and out in 2 hrs!! It was great and i got to drive my car home that day. I'm glad we went when we did because they had just lowered the price on the car and not even 20 mins after we signed, a young lady came in wanting the same car!! I cant say enough great things. Thank you guys.
We have been Ford owners forever but traded her in for a new Nissan Titan XD. We are thrilled with our new truck! Inside and out... we consider it an upgrade from our Ford truck!! Thank you Travis Miller for your patience and expertise with us throughout the choosing and buying process!
Excellent customer service from Kevin in the service department. My Rogue needed a new SD card for the navigation system. He ordered it; called me as soon as it came in. I didn't even have to get out of my Rogue to have it installed and he patiently answered all my questions. I am pleased with my Rogue and the quality of service I received from everyone at World Car Nissan! Great job!
Still in the process, and the salesman is okay, but their email communications are jacked. The day after taking a test drive I receive an email asking when I want to take a test drive. An email supposedly from my salesman lists a cell number to another salesman. A young sales manager calls me on my cell asking when I want to come by and see the car...a few days after I've come by and seen the car. Spooky.
The service personnel greeted me before I could get out of my car. They assisted me with my things since I am disabled. I was kept informed of the progress of my car. Everyone I came in contact with was very professional and friendly. Legend KIA is the only place I take my car to to get serviced. When my car was finished the service personnel explained. What was done to my car. My car was returned to me washed & vacuumed.
Desmond was the sales person we dealt with. Great experience. Desmond was not "pushy" in any way....answered all our questions what I considered accurately. He has a pleasant personality which adds to feeling comfortable. Very polite. Good overall experience.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I went to Fiesta Honda and everything seemed smooth. Although it was smooth I felt as if the customer service was o.k. The salesman and the other sales manager I worked with seemed like they only cared just enough to not seem like a's. This made every minute uncomfortable to a degree, I felt like all I was happy with was the car, the price a bit, and just felt awkward through the process when I was with these guys. The only saving grace I believe was... Angela at he food counter in the morning shift, Vicki at the reception desk and Christopher(salesman) that day. Nonetheless great price, both good/helpful and figity/awkward people. The old saying personality makes the company is true. And this place misses the mark but still gets 3.5 stars
Hate buying new vehicles because I dont like the games dealerships play. Nowhere near the case with EchoPark. Very transparent and honest. My salesman was even paid salary so there was no pressure. I was in and out in just over an hour. Cant say enough about this place!
This was a good car-buying experience. The salesman was Richard Cortez and he was calm, practical, listened to what I said and didn’t try to override me. No one at this dealership wasted time, and although everyone wants to get the best deal possible, especially a car dealership, I never felt less than in control of the negotiation or pressured. I felt that Richard had his manager’s support throughout. Everyone was nice as well as low key, including the finance manager I dealt with. I like the CX5 I bought, but to put the cherry on top, the GM of the dealership, largest in the city, thanked me for my business. Kudos to North Park Mazda.
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