I ASKED QUESTIONS ONLINE, BUT THEIR PRICES WERE HIGHER THAN ANY OTHER CARS i WAS LOOKING AT. I DID WRITE TO ASK THEM IF THEY WOULD CONSIDER LOWERING THEIR PRICES TO MATCH THE COMPETITORS, BUT MY REQUEST WAS NEVER ADDRESSED
My salesman, Frank, was an amazing sales person and seemed very genuine when wanting to help me purchase my very first car. He had wide ideas, put my concerns and put my requests before anything and was considerate with my time at the dealership. The paperwork took awhile, but there's really nothing they can do about it. The dealership also doesn't shove things down your throat, such as buying special insurance or whatever. If you find a car you're interested in, I would definitely recommend stopping by!
I went in a couple weeks ago and just wanted to look around to get an idea of cost and models. I was approached by Mr. Javier who was very informative and kind. He answered all my questions and even though I didn't buy a car he never seemed pushy. When I have money for the down payment I will definitely go back to him.
My wife and I came in to look at a 2012 Nissan pathfinder about a year ago (we weren't thinking about buying one just yet because we had bought a Scion TC about a year and a half ago). We started talking to the sales man named Paco very friendly and up front guy. We let him know we were just looking right off the bat so no need for sales pitches because it would be a waste of talk in his part. We are very up front people and don't like to play games haha. Well we were amazed by the pathfinder and the space and the price wasn't too bad long story short.., we ended up going home with a 2012 pathfinder and they bought out my other car. Paco really helped us as far as getting what we wanted in price and monthly payments. A year later I came in to buy a used G35 sedan he went straight to Paco.
Steve Stephan is the man to deal with. He is totally up front with you and there is NO surprises. I appreciate his honesty. I highly recommend seeing him and his dealership. I live in Santa Clarita. He offered to deliver the car to me the next day. It saved me the trouble of having to make the long trek. Thank you Steve. You were awesome!!!!
I am very happy with my experience both at Hertz AND with my sales consultant, James Perez. He was AWESOME!!! I test drove a couple of cars and purchased one. He was knowledgeable and did NOT pressure me in any way. He was committed to helping me find a car that I loved! The buying experience was easy, fast, and painless! I highly recommend James Perez at Hertz Car Sales in Ventura!
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