I just bought my wonderful certified preowned Nissan Maxima from Nissan Universal City. I really enjoy my car and I want to say my "thank you" to my sale person Zury and to the sales manager Mike Saklawe. These guys were incredible! Without them this purchase would not be possible - the car was really a bit too pricy for me, but Make was able to arrange for a very comfortable payment. Zury was very helpful and professional as well, there was no high pressure, but Zury made me feel very welcome, she made sure that I would find a car that I really like, she was able to accommodate my schedule and provide for a very smooth and pleasant car purchase experience. I would recommend this dealership to everyone . When you call there - don't forget to ask for Zury and Mike - you will get the most professional and ethical help in the industry! Thank you, guys!
Great car!Great sales and finance team,,friendly,h
by Ritadawgfan from Crandall,ga
May 7, 2019
This car met all our needs,for a 4 cyl.surprising power ,,plenty of leg room,,and did I mention the gas mileage? We're getting 39 mpg highway,,at these fuel prices,,much appreciated!
I Had my car towed in and my regular service man was not there. However I was given a rental & told that when he comes in he would call me about the problem and that is exactly what he did. No other car dealer would do that
Solid basic transportation
by AARON from GARLAND
May 1, 2019
For the price paid there's more car than there usually found in this size class. The back seat is extremely huge, and can fit a 6 foot person with generous legroom. Sure, it leaves a little to be desired in terms of get up and go, but this is by all accounts a very fine and well built sub compact that gets the job done and exceeds expectations.
They walked me through everything and worked with what I had. They never pressured me into anything I did not want and made sure I understood everything. The nicest people with the BEST customer service.
Very impressed with the small vehicle
by Mike s from Highwood Illinois
March 5, 2019
The vehicle may seem small but when you're driving it it has more room inside the most Hondas and other small cars lots of storage space, you can feel the quality of the car when you drive it it is not cheaply made, very tight steering and control
The staff was friendly and was communicative. I liked receiving status updates via email and text. I also liked being able to pay online.
First new car I've ever owned.
by Benj415 from Athens, GA
February 9, 2019
This car has so far proved to be: reliable, safe, comfortable, great technology, reverse screen, big trunk, warm and cool. I got a great deal and a better explanation from Jonathon Kim. He told me all about the car, how to use it, as well as strategies for keeping it clean. Thrilled about the entire venture.
I walked in on the recommendation of a friend and truthfully did not expect to leave with anything but a status report. But a hamster dance, some ice cream, and a quick test drive later, Martin was able to answer my questions and work with me to drive away in a brand new Kia Soul! I'm still processing this; the fact that I have a brand new car and how Chris the financial advisor was able to work with me to finance the lease. The entire crew was top notch and I'm forever grateful to them. Thank you from the bottom of my heart!
Beautiful car. Inside and out
by Ashley from Allons Tn
May 9, 2019
This car is exactly what I was looking for. It drives so smooth and gets excellent gas mileage. I am in love with it 😍
Tim helped me with my New Murano excellent customer service and great price as promised
I have been shopping for my Murano for 2 month
Thank you Ross Nissan and Tim
by Mobleyscitt from San Antonio TX
March 15, 2019
Have had nothing but issues with this car.... Granted, I drive the xxxx out of the car as I'm a delivery driver However, already had to replace brakes,battery, reprogram computer once then replace computer, and clutch went out. Now I have 60k miles on this car in mess than a year but still those issues shouldn't be resulting already...NEXT...... NEVER BUT A CAR FROM IPAC NISSAN... Since changing management after I purchased the vehicle this dealership had been nothing but rude and very unhelpful with the issues I have had with this piece of junk I've purchased.
The vehicle is very nice in the handling department. The interior seats are slightly smaller than I would like which earns it a good but not excellent for comfort. Powerful little engine and rides smooth. One thing is the road noise level is noticeable because of the size and effort to pack a lot of car into the size. Still, I love the vehicle for mileage and did NOT want a bigger vehicle.
They send me updated information on cars I can choose from and they help me when I call or email about question and concerns. Thank you for your help.
by Sandy from Richmond , VA
February 3, 2019
I have a SV and it is good on gas , the only thing i wish it had was a arm rest console and the back to be a little larger . Overall it is a good car and my car payments are under 400 and it gets me from point A to B , can't really complain
Sales and dealers are very welcoming. Their finance dept and Bankers used for your car are pushy.
Tried to sell me a car not even close to the car I wanted just so the bank can approve. Not listening to my requests. Be cautious to negotiation.
Reliable and Efficient
by Bbeuckens from Centre, Al
January 29, 2019
This car is super reliable and efficient! I mainly drive it to and from work, but also to transport my children. Although it's a smaller car, it has plenty of room. I love that it gets excellent gas mileage!
I just wanted to compliment Jerry who I was lucky enough to come across when I called for the car. He was super professional. To be honest when first calling I didn't expect same customer service as I am used to receiving at a luxury line dealership and I was totally fine with it. When you buy $100,000 car and a $10,000 there is a difference in service. Thats is given and its normal. But the service and follow up provided by Jerry was same as when I bought $100,000 car. Jerry went above and beyond and accommodated in every way possible. They sold the car which I initially called for and he even offered to drive 50 miles to their other location who had similar one. I hope the management of the store and Hertz is reading this and recognizes how good of a guy they have working there. Thanks Jerry! If you are looking for a great deal on a car and want a great service Jerry is your guy!
by Corey from Mchenry
May 4, 2019
The car was a great value and form a reputable brand with a good warranty. What allowed be to make my purchase with confidence. Really only complaint about the vehicle would be the lack of features such as automatic windows and locks.
This is an excellent car in my opinion I have been driving it a little while now and it’s great in the interstate (the steering takes a little getting used to) and it’s excellent in town with great fuel economy. I even love the sound system!
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