Got a new car in 2013. Sentra- they take care of m
by Lfremin from Carriere, Ms
September 24, 2017
They wax my car for free every 6 months. I also get my oil change etc....(they send me coupons and reminders). Carwash--- well- honestly, not a really ideal situation, because plenty times they told me they didnt have time. I dont even ask anymore.
i wasn't able to buy yet need to save some money but they were very nice and respectable of my time and just bc i couldn't buy that day i was treated very well. when i can get my car it will b NISSAN OF PICAYNE!!
Very professional, friendly, and knowledgeable. Quick service. Easy to understand. Delivered when promised. Reasonable price. Nice waiting area with refreshments for customers. A place I will highly recommend.
I had to have extensive repairs done to my car because of an accident. Christian, my service representative, kept me updated during the 3-week repair and even had my recall issue, which was unrelated to the accident, taken care of while my car was there. There were a couple of minor issues after a I picked the car up and Christian made sure they were fixed within an hour. And, to top it all off, the owner, Troy Duhon, is very philanthropic - building a facility on site to feed the homeless. I highly recommend this dealership.
I bought a new car from Victor . He had all the qualities that I require for my purchase to be pleasant. He was relaxed and answered all of my questions and handled business promptly. He even got me a hot bowl of homemade gumbo. Victor went above and bewond the call of duty as a salesman, that extra mile is why I will come back to Toyota of New Orleans for my next car.
I just hate the wait time when u bring your car fo
by Bs from New Orleans
October 6, 2018
Nothing to say really just hate the wait timing to get your car services an they don’t give out loaner until your car ready but other then that the wait timing could get better.. thank to Donald n ms Stacie from speeding up the work on my car..happy costume
On yesterday I went to Matt Bower Nissan to look around, not to buy are trade in. When I got there I was greeted with great service. I spoke with John Godfrey who assisted me by any means necessary. I was not looking to leave off the lot with a car, what’s so amazing I didn’t ask to see the cars he pick one out for me and it was perfect from that moment I knew I had to get this car. John made sure that happened even when I had doubts, he made sure I was one satisfied customer. Great job John Godfrey I will make sure I recommend your service. Gotta Love Nissan and Great Salesmenship John Godfrey ⭐️⭐️⭐️⭐️⭐️
This post is to retract the prior post that I recently sent. I am very happy to report that my faith in Matt Bowers Nissan has been restored, and I’m very proud to be able to share that with everyone. I must commend and especially thank Reggie Bates for reaching out to me and exhibiting exemplary customer service skills in his determination to make me Whole in this process, and turned out to be instrumental in correctly solving the issue. I would now definitely buy another vehicle and recommend the dealership to people that I deal with. I’m so glad that everything was resolved and now I’m back to enjoying my beautiful vehicle. Thanks so much.....
I’m still waiting on my vehicle to be service still didn’t get to drive it yet to get a survey yet on the car. My car salesmen never call me back abut the service on the car I had to call him.but he still never call me back to tell me about the car.still waiting but I do still have the loneners vehicle
I purchased a 2013 Nissan Rouge from Reggie Bates, he got me approved with no money down!!! I went to Premiere and Ray Bryant they said they couldn't help me but Reggie Bates did! He even came to pick me up from home. He had me in and out in less than 30min!!!
And I am in my 60's I've never felt the experience I did with him!
Thank you Mr Reggie Bates at Matt Bowers Nissan for such wonderful customer service and going above and beyond to get my service done and thanks to the service department for doing a good job.
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