Charles Barker has been a God send. From the very first phone call I received from Stino up until I drove off with my new baby, I was kept in the loop about EVERYTHING. I admit I was a challenge with my requirements as well as not the best credit out here BUT Stino prevailed and now I am proudly driving my new Altima. The other staff was also, too, truly amazing. I came in to wrap up the sale with a terrible headache just dealing with the car buying process and the lady at the reception area offered me a snack, water, and Tylenol. The finance gentleman worked his magic and was able to get me a good monthly payment as well as warranty. He also went above to provide whatever he had to get my children to settle down. Football it was and he, or the rest of staff, never showed any frustration with my kids or myself. They even gave them snacks :) To all of you at Charles Barker, Laskin Rd, THANK YOU ! Honestly, if you are in the car buying process LET THIS BE YOUR FIRST AND LAST STOP. They truly treat you wonderfully with no pressure. Just when I started to get discouraged, they got me approved.
I purchased a truck from Courtesy Autos , and John made this process happen so smoothly. The atmosphere was warm and inviting which made me feel at ease. I will continue to keep you all informed during my journey with the team at Courtesy Autos.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Great service much I appreciate it from.Mike Pulle
by CelenaT from Virginia Beach, VA
June 10, 2018
I was stranded out of town after taking a 10-hour trip and need service for my Nissan Altima. I called back to banister Nissan where I had purchased my vehicle for guidance about getting assistance. They assured me that I could use my national factory warranty at any dealership in the country. So I took my vehicle to a nearby Nissan dealership in Louisville Kentucky. Once the vehicle was fixed I still needed assistance getting my car back to Virginia where I live as I was not able to make the 10-hour trip there and 10-hour trip back. Again I called the dealership and was assisted by Mike pulley and Brian Doctor who advised that I could get my car shipped back to me. I really appreciate it this since the dealership in Kentucky kept telling me that this was impossible and that I would have to make the trip myself to retrieve the car. Mike and Brian also help guide me in the process of getting the rental car that I needed covered without having to pay for it myself. Excellent customer service!!
I purchased a vehicle and was assisted by Tim Jones. The customer service was the best ever. Tim thoroughly explained everything from the purchase to how everything worked in the vehicle. I was nervous but he instantly assured me that everything would be fine (everything was great) I would also like to thank Tonya Ervin for her assistance and kindness. Both of you are definitely the BEST ever. Thank you.
Jean is wonderful! I had a great experience & would refer him to anybody! Car buying as we all know can be stressful but he was able to make the process so much easier. I got the car I wanted and I love it!!!
I had an interesting time while shopping for a new car at Nissan of Norfolk. The people there were real concern about me getting what I could afford while buying a car. The dealer that worked with me name is. Aquino he was so helpful his manager too. All the dealers were. They all made sure that I was satisfied with purchase that I made. I love Nissan of Norfolk and you will too.
Kristal Boss Lady of Cars was the best, I have ever experienced. Everyone at Nissan of Norfolk is wonderful but, Kristal getso it done. She'Lloyd get you what you are looking for in no time. Thank you, Nissan of Norfork and Kristal! You guys are the best!!
Excellent experience. I was actually shopping for car parts when Thomas, the salesman, introduced himself. We talked about 370Zs for a moment and I could tell he really new the product inside and out. Thomas helped me figure out how much all the work would cost on my old vehicle and we decided a new one was a better option. I just didn’t want a new car payment. Thomas located a low mileage 2016 370Z and gave me a great deal. I like this dealership. Everyone was pleasant and they made buying a car pleasant as well. Highly recommend Thomas D. and his team at Pomoco Nissan.
After filing bankruptcy and not thinking I would ever be able to have anything in my own name, Tyree changed my entire life in a matter of minutes. A was so ashamed of the application process that I did it online and was contacted within 24 hours to let me know that not only had I been approved, but that I needed to figure out what kind of car I wanted to determine my monthly payments. Tyree and the entire POMOCO team were very patient and gave me the best experience with buying a car. I am now the proud owner of my very own first new car and I couldn't be more proud.
The sales staff were very warm, friendly, and most of all they were professional enough to close out the sale in an exceptional amount of time. The process was as close to flawless as you can get. The loan repayment range that was initially quoted over the phone was very close to the actual loan amount and interest rate that I walked out the door with. I was also given a very fare trade in amount for my 2008 Range Rover Sport. And BTW... Lois you rock!!! Thanks for the very warm experience. I will let all of my church and family members know that you have the hook up...lol. I love my new Durango, and the warranty package that came with it made it well worth it. Thanks guys, see you during my next free oil change :-)
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