November 5, 2018
I had been notified several times about the Toyota 2007 cars that had a recall on the airbags, however, didn't know where to take it (that I trusted) so didn't bother. Finally had a 'card' saying 'get it done'! so caled the number, told them why it wasn't taken care of - the dealer I've bought last 3 cars from (which I was satisfied) had moved into their new expanded bldg.., went up for an oil change just to test them - the young man 'greeter' I call him, said my car was ready then bean the sales pitch, intently, I said no, he persisted and looked very upset. Drove away, reached for my cell phone and it was gone. Evidently the 'shop' needed it more than I did. The Clearwater dealer, when shopping for my first Toyota, had me in the office the entire day, playing the back/forth to 'so called mgr.' for better deal game so I walked out. I don't like being treated like I'm stupid, don't know what I want, etc.; I may be dumb, but not stupid.. I don't like those 'get a better price' tactics and won't deal with them. They know what the price will be no matter how much dickering..
Your dealership was almost unbelievable - no bargaining, no pressure what so ever, recommended what needed to be done and out the door. EVERYONE was curtious, polite, smiling and working their....rear ends off, but had time to see if I needed help. Yes, I'll no doubt be back.