Great customer service. Smooth and easy. I felt real comfort from sales and will recommend to everyone.
Solid basic transportation
by AARON from GARLAND
May 1, 2019
For the price paid there's more car than there usually found in this size class. The back seat is extremely huge, and can fit a 6 foot person with generous legroom. Sure, it leaves a little to be desired in terms of get up and go, but this is by all accounts a very fine and well built sub compact that gets the job done and exceeds expectations.
This is the second car I've purchased from this dealership; both times the process was painless and very professional. Having been through terrible car-buying experiences in the past - high pressure tactics, rude salespeople or managers, trying to sneak in additional costs - Criswell has always been a breath of fresh air. I went in with a specific car in mind - the Arctic Blue Murano SL with 'Cashmere' interior. They didn't have the interior/exterior color combination I wanted on the lot; I informed them that another dealer had it, so I could go there unless they could beat the price I'd been quoted for it. I worked with Rafael Maldonado, who patiently tolerated my test drive and didn't even white-knuckle the highway portion:) He was very professional and helpful, showing me every possible detail on the car, plus he sync'd my phone with the car post-purchase and put on the new tags! The manager, Moin Gilani, did everything he could to get the price down to what the other dealership's was and get max value for my trade. Matin was patient with my going over the numbers and asking questions in the finance room. And in the end, I actually now like the Cayenne Red - with Cashmere interior (which I purchased) better than I liked the blue which originally was my dream car - and I do mean DREAM. I literally dreamed about it! Never thought *that* would happen! I can't wait to get up for work now, just to drive this beauty:)
Very impressed with the small vehicle
by Mike s from Highwood Illinois
March 5, 2019
The vehicle may seem small but when you're driving it it has more room inside the most Hondas and other small cars lots of storage space, you can feel the quality of the car when you drive it it is not cheaply made, very tight steering and control
I needed to have my car serviced quickly and since John Sisson Motors was the nearest dealer I thought why not! I must say I was a little apprehensive since I did not purchase my vehicle there. From the very beginning of scheduling to the follow-up afterwards I was pleasantly surprised with the attention to detail and the courtesy of every employee that I encountered. They made me feel as if I was a endeared house guest! The service was completed in a very short period of time and my car was brought out to me shining like it was driven off the showroom floor! Although I did not purchase my vehicle from John Sisson Motors I will certainly go there for my next Mercedes. Thank you John Sisson Motors for such a pleasurable experience in this day and age where "life gets in the way of living", you certainly made my life a little easier that day!
still breaking it in
by atldoug from HELEN GA
February 15, 2019
it was looking for a small car good on gas, it has the tech that my teenager has to explain to me the car seems to be a solid car,so far so good
Corey Davis and Charlie Beech provided one of the smoothest car buying experiences I've had. Corey took the time to listen to what was most important to me in trading a 2014 Rogue for a 2016 Rogue. We then walked the lot until we found the car he thought would best meet my needs plus some desires. After a short test drive we went to his office and he put together the economics I needed to justify a trade. There was no pressure on me to do anything than what was in my best interest. I felt I could walk away anytime I didn't think the deal made sense. After all I had a perfectly good 2014 Rogue getting it's oil change. Big fan of Rogue. Later, I met with Charlie Beech (I hope I've spelled his name right) in finance. After giving the usual options I explained my rather unique needs for a service plan that made sense. He then applied a little creativity and I was satisfied by the proposal and signed the papers. It was after dark but Corey and I removed the belongings from my former 2014 and put them into my new 2016. He then, patiently and thoroughly went through the "gadgets". Again, I did not feel rushed. After we set up my iPhone 7 we concluded the instruction experience and I drove home a very happy customer.
First new car I've ever owned.
by Benj415 from Athens, GA
February 9, 2019
This car has so far proved to be: reliable, safe, comfortable, great technology, reverse screen, big trunk, warm and cool. I got a great deal and a better explanation from Jonathon Kim. He told me all about the car, how to use it, as well as strategies for keeping it clean. Thrilled about the entire venture.
My wife and i stoppes by to drive a new Armada....We have never owned a Nissan and wanted to try the Armada. Everyone was very friendly, very laid back....We advised we are just looking and not buying however they were still very friendly and helpful. When we purchase we plan to give them our business.
What we were looking for to flat tow behind our RV
by 'ED&DAR' from Florida
February 6, 2019
Good car for the money. Hard to find a manual transmission car in stock at any dealership that is not a sports car. Went to 6 dealerships and only found 2.
Fast and very friendly servvice! I am very happy with the work done (regular maintenance ). Convenient location. The shuttle dropped me off then picked me up when my car was ready! Service Advisor, Kristin, is great to work with! Very professional and personable! Thank you, Kristin AND Mr. Lee, the shuttle driver! All around good experience!!
The best car I own
by Thebebo from Winchester, Va.
January 15, 2019
This car meets my needs plenty of legroom it's got great horse power. It's good on gas it drive 28 miles to work and back.
I can't say enough good things about this dealership. I purchased a vehicle in about 45 minutes, including a trade in, 10 minutes prior to closing. Staff actually stayed late to make this happen. Everybody was really friendly and professional. I was treated with the utmost courtesy and not like a "woman", but as a valued customer. Thank you Floyd for helping me navigate the Jeep through the city during the test drive. Without you I would have gotten hopelessly lost and the drive would have been less entertaining as well. I received a great deal on the Jeep and my trade-in (Ed), great communication, instructions, and follow-up from Justin, and Ed insured I had a full tank of gas to get me back home 2.5 hours away. Stateline Nissan is definitely the place I will recommend to my friends and family, and consider for future business.
Stylist and perfect for all around use
by Jman from New Port Richey FL
January 8, 2019
The vehicle is very nice in the handling department. The interior seats are slightly smaller than I would like which earns it a good but not excellent for comfort. Powerful little engine and rides smooth. One thing is the road noise level is noticeable because of the size and effort to pack a lot of car into the size. Still, I love the vehicle for mileage and did NOT want a bigger vehicle.
Jason and Billy in Repairs were extremely professional and always putting their customers first. We have been purchasing vehicles from Colonial Nissan since 1995. Jason and the Nissan family always are welcoming, and always looking to support your request. Even if they can't get you what you really want, they will try to get you something comparable. In all, my entire extended family have purchased cars through the Colonial Nissan family. Now it is time for my son, and also my mom, and we will be going to CN.
I love this car safe driving with this car
by Trujustice from Richmond Virginia
December 28, 2018
It’s a great car to have save you gas it’s kind old school for me with everything it got about the car ride smooth like a baby
The successful service was engineered and shepherded by Alejandro Tomas Gar. With dropping temperatures, my nitrogen filled tires dropped dangerously below 30 PSI. As Mr. Gar personally took the car to the nitrogen fill station, he detected the driver???s rear tire was 25 PSI. Through his close examination, he found a metal self tapping screw in the center belt groove. No job too small, he arranged for the tire to be repaired and the tires to be topped off at 34 PSI of nitrogen in 90 minutes. His attention to detail will make a significant difference as we travel Thanksgiving Day. Thanks Mr. Gar😊👍😊
New car owner.....my 1st brand new car!!!!
by Erica Thornton from BATON ROUGE
December 19, 2018
This is my 1st brand new car, it rides really good,its a gas saver and its what I'd been talking about for 2 weeks with others who drives the same car. I love the color and that mine has a rear camera,the ladies I had been talking to does not. Not to many electrical features,so that just mean less maintance on electrical issues...over all, at this time I am very happy with my purchase.
I have dealt with many dealer ships and this is the best one. The people are great and they go out of there way to make sure you get the car you want.I especially want to thank Cy the manager,Pouna the finance manager,John the sales man for your outstanding commitment to excellent customer service and your knowledge of financing in helping me get the car I wanted. I will recommend your dealership to many people. Chris and I thank you all very much you are the best.🗼😀😜🐍🎆🎇
love my 2019 versa
by Cuomo earl from Columbia mo
December 9, 2018
Nice little economy vehicle had a2010 focus this is much more roomy nice ride not a lot of power but wasn't expecting it great gas mileage love my 2019 versa s plus great car excellent price
I've been wanting this car for 4 years. I finally own a 2019. I'm looking forward to years of satisfaction. Very affordable & spacious although its a subcompact. I own a manual car. I like shifting gears. Great gas mileage also.
Purchased a 2015 Nissan Murano from Jeff Wyler. I’m very happy with my purchase and feel like I got a fair price for it. Salesmen Gary was very friendly and we had good conversation throughout the whole negotiating process. “Z” was very nice as well. The manager and financing guy, who I can’t quite remember their names, also were nice. I liked that the salesmen let me do the test drive on my own and did not rush me. Will definitely recommend this place to friends. I thought I had a minor scare driving home with the transmission until I realize I was an idiot and put it in manual on accident lol. Thanks again guys!
1st time I have had a car brand new
by K a t h l i n a from Evanston
November 4, 2018
I like the versa I've had a 2010 for a while. I went in for a trade up looking for 2018 and they put me in the 19.
We it is a refreshing upgade. They only thing I'm missing is this compartment pocket I had in the 2010 above the radio. But nothing to cry over. For gas and economically efficient I would recommend.
Great experience . First time buying a car I could say that.
by 1 Man Amazed from DealerRater.com
December 3, 2018
4.8 (1184 reviews)
The service and attention to my needs were way above and beyond the normal car buying experience. The sales person --Matt Sanders-- was Amazing. I set the appointment up with him for my elderly parents, 81 & 75 yrs . I explained prior what they were looking for. He was so understanding and patient with my parents . Just Amazing service hands down . I'm 57 and was the best car buying experience of my life, My parents said the same thing. Between us 3 , we are talking about 40+ car buying experiences. So I can tell you , if you shopping for a new car, Matt Sanders at St. Charles Nissan is the one you want. This is not normal for me to even fill out review, much less a review with such praise. Take it for what it's worth. Ask for Matt Sanders and you also will find yourself wanting to praise the service you receive.
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