Hyundai of Serramonte has a great staff. They were nice and not too pushy! They made us feel comfortable and relaxed. They were very understanding of our situation and were willing to work with us. They went above and beyond normal expectations. Overall, the best experience I have had at a car dealership!
Just happen to come across this location and I found it to be one of the best in the East Bay. Walked on to the lot and was greeted by Z. He was happy to show us what we where looking for and then stepped away and waited for us to ask our questions. It's nice when a dealership and sales person knows that the car sells itself. I recommend this place for all serious buyers. Great Experience!
Thank you Ronald Smith for assisting me with my car for a routine checkup! Everything is running smoothly and I couldn’t be happier with the fast and prompt service. My car was done in less than and hour and a half so I was able to pick it up before shop closed. So again, thank you!
Fast car inspection and replacement of the battery
by PhilDC from San Francisco, CA
December 1, 2018
My battery failed after owning my KIA for two years, a month and a few days. My car was towed to Hilltop Ford/KIA under warranty and the problem identified: battery was replaced at cost of $154.40. I had thought something more serious was the case. Mr. Danny Roque, Service Manager, was very concerned, attentive and helpful in my obtaining a refund on additional towing charges, due to the fact that Oakland KIA, the nearest KIA dealer to San Francisco, could not store and inspect my car for eight (8) days after I contacted them. Hilltop KIA was able to inspect the car, replace the battery, wash my car and transport me to and from a BART station, all within thirty hours after I first contacted them by telephone. I greatly appreciate his assistance and the good service I received.
Had an appointment with v at 6pm but got there late she waited for me she had the car read up front went on quick test drive I was hesitant at the beginning since it was dark and I was buy a dark color car but after agreeing on the numbers I bought the car it’s been 3 months now I love my car and no surprises thank u V and thank u M sport motors definitely will be back for my next car
We recently purchased a used car and everyone was very helpful in the approval process. We did have to inconveniently come back a couple times for paperwork but as long as they kept us in good communication, which they did, everything was fine. Pasha sold us the car and Zack helped us finance it. They were both great.
Look around first so you understand that their prices can't be haggled but it is worth it. I couldn't find a single car within $1K of their price. And the quality of the car was outstanding. Easy. Great kid's corner keeps them occupied too. No pressure sales is a beautiful thing.
I came here to buy a LEAF and I was pretty picky, but they took care of everything and gave me a very good price! I can call them any time with questions and they genuinely seem happy to help. This is now my first choice when it comes to dealerships.
I came to this dealership because they had a very specific and rare car that i had been looking for. I week before I went to the dealership, i spoke to Peter Ong in the sales dept and he very carefully informed me of the process of getting it. Long story short, i ended taking an eight hour bus ride to the dealership the following week to see if o could buy the car. Peter picked me up from the bus station and took me out to lunch after he heard i hadn't eaten all morning. My car wasn't going to be ready until the following day so the dealership put me up in a hotel after Peter informed them of the bus trip i took to get there. Peter drove me to the hotel and picked me up the following morning and even bought me breakfast! Peter is the nicest guy you'll meet and he made the hassle of getting a new car an absolute breeze. If you ever need to get a car from this dealership, get in touch with Peter, he will go above and beyond for you. I promise you won't regret it!
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