Reached out through cars.com and scheduled a test drive. Communication through email was good. Met with Tina, took my test drive and Tina was very knowledgable. Told her my story, she was no pressure which was good. I may be 60 days out before I settle on a vehicle purchase but would go back to Mark Mitsubishi if the stars align by the time I am ready to pull the trigger.
I was happy to be in and out fairly quickly. Albert the sales man was very friendly and do everything for me to meet my needs. He listened to what I was anted and did not try to up sale me which is very annoying to me
Took my car in for schedule 1 service which included an oil change. I bought the car used from this dealership and it had a blend for the oil at that time. About 20K miles ago I switched to full synthetic and when I dropped the car off I wrote in my instructions please use synthetic oil for the oil change. Instead of the synthetic or even a blend, regular oil was used. They offered to change it out but because of time I declined. This is the 1st time any of my instructions were not followed. I have always had 1st class service from this dealership.
I visited this dealership yesterday. Riley was amazing! Prior to visiting the dealership I called and spoke with Riley over the phone. Told him what I was looking for. When I got to the dealership I noticed it was very family-orientated. Took a test drive on the car that I had researched. Liked it. Finished the financing process, and was out of the dealership in about an hour. It was a refreshing view of a dealership and customer service! Thanks!
very nice people here at Rollit. They pre-qualified me before i went in to save the time & hassel like most places. I test drove the car i wanted & next thing i know i was in signing contracts with Dana. Bransen was amazing as well as Dana. I highly reccommend this dealership to anyone.
After months of searching, this is where I finally found my dream car! Sales rep Michael was a ton of fun during our test drive and made me feel really comfortable in the car and answered all necessary questions. The sales managers were patient with me while I spent most of the afternoon making my decisions and consulting others for input. The detailing team made great work of my car when I asked for a pretty major transformation in taking off all the plastidip that the previous owner applied all over the car. All in all I trust this team and am so excited to have my new car.
The dealership got me an appointment within a few days of booking. Diagnosed quickly. Finished quickly. Got a fair bill. Service advisor was good at communication as well. Would for sure return for my Chevy work.
My wife wanted the one car that doesn't book out well and this dealership so happen to be thousands of dollar under kbb. I worked with Ashley in where we had lots in common, and she was very knowledgeable. I wasn't sure if I'd get approved on it but she made it happen...Nothing wrong with the car, checked the carfax, did my point inspections, check fluids, check ball joints; been driving it for several weeks and still running great.. looks like it was in great conditions.. managed to get my payment right where I wanted it with gap and warranty.
Very satisfied with my buying experience. After much research Equity Auto by far had the best prices and did not pressure me. They also had a lot of inventory. Would highly recommend that you check out this dealer.
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