Everything is good except 1 key policy. Cost of most of the duplicate key are about $200. We need to keep that in mind when we see their price. In my opinion they should give explicit discount or should get another key made for the quoted price.
When me and my wife entered martin nissan , you can feel that this dealership is different from the others they treat you not as a customer but as part of there family no pressure selling at all , then enters the most amazing man Mr.Tom Pazienza a great sales executive with the heart for the customer because he cares and listen to what the customer wants thats why , I didnt hesitate to get my dream car the 2018 Nissan Maxima SL . and you can see this guy has everything a customer want service with the heart . So if you visit Martin Nissan Look for Mr. Tom Pazienza , because you I and my wife can guarantee that you gonna be one very sattisfied customer 10 . And special thanks to there finance guy fred very nice and excellent in explaining all the details of the contract to us. jack and marichu
Let's start off by saying that on Monday 4/10/2016 we traveled all over Elgin to different dealers to find the perfect vehicle for my boyfriend.
McGrath Nissan was the 5th dealer we stopped at. When we arrived Jaw Stewart Promptly greeted us and asked us if we had any questions. We explained that we were not sure and if we could walk the lot. He told us which vehicles were used and which were new. We went off to look. Once we found some we went to him to ask prices and test drive one. He explained the cars features etc. then we went off for the drive. As we were driving we had questions on different parts on the vehicle and Jay did the best he could to answer them all with having a computer with more info in front of him. We got back to the dealer and explained that we didn't want to sit down and talk numbers and all that without my father being there to help us out. He understood and gave us his card to let him know when we would be stopping by with my dad. we shook hands and left.
Few hours later we went back with my dad to test drive it again. Again Jay was very informative when my dad had questions for him as well. Which made my dad happy. Jay was not pushy and let us do the talking and explaining what would fit our budget and needs, instead of trying to push any vehicle on us to make a sale. We went back inside to to fill out the necessary paperwork and start on negotiation to take the car home.
Once he was approved for the loan that's when the negotiations started. There was a bit of back and forth then Jeff Marcus the Used Car Manager came out to negotiate with my boyfriend. He was really easy to work with and made sure we had the price that was right for us so we didn't walk out empty handed. Jeff was also pleasant to work with.
The final person we worked with to sign all the paper work with was the Finance Manager Mario Lopez. We had great conversations, He was easy to talk to. Explained everything and anything. Seriously helped my boyfriend out with an even better deal then what we walked in with. Helped that this was my boyfriends first time purchasing a vehicle by taking out a loan and we was great at explaining all the paper and the warranty etc.
So from the moment we walked in to the moment we walked out we were handed with exceptional customer service. Everyone was super easy to work with and super easy to talk to when it came to concerns and questions. We couldn't have asked for a better dealership! After Monday you guys have earned longtime customers. We will be returning in the future and making sure to mention to family and friends that McGrath Nissan in Elgin is the place to go for a vehicle!
I bought a ???17 Pathfinder and had a great time dealing with salesmen. The service department is always pleasant and very helpful. The dealership is always going the distance to satisfy their customers needs. There is so many pluses like oil changes, tires, and car washes.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
All around great experience at Martin Nissan. Came in looking for a Rogue and asked for Dwayne given good reviews I???d seen - he didn???t disappoint. Friendly, knowledgeable, and patient as I weighed price and options. I thought what I really wanted was a bit out of reach, but he and Fred in Finance made it happen. Great environment overall, everyone making sure you are taken care of. Would definitely recommend them!
Like so many have said before, this was a low pressure, no hassle experience. Brian did a great job of answering all our questions and showing us various cars in our price range. This was the third car my wife and I have purchased from Hertz and we would not hesitate to buy our next one there. I hate the usual car buying process, but the no haggle pricing makes decision making easy - and the prices are very fair.
I stopped by the lot to look at an older Chevy I saw online. Once I got there, a salesman, Otto took me browsing through a few other cars. I was really interested in a Toyota but didn't think I could afford it. After leaving that night with cold feet, the sales continued to check in on me and eventually contacted me when he found a car I would love. I came in to see the Highlander and fell in love. The dealership stayed open until I was finally ready to make the commiment to purschase the car. A few service issues were needed, however the dealership handled them and got me on the road safetly and quickly. Great place to by a car.
I was treated with respect and although the car I Initially inquired about really wasn't what I was looking to purchase, I found exactly what I wanted at a great price. I purchased that car after test driving. All the staff was courteous and helpful. I have recommended Hertz Auto sales and I will continue to recommend them. Even after the sale the staff has made themselves available to assist and answer questions! Thank you all for a winning and wonderful, quality experience!
I had an experience with Nick I think he's the general manager's son and I just want to say that his dad raised an excellent son if he reflects his father's qualities than his dad's got to be an outstanding person I truly got a special kind of feeling when I was talking with him he was straightforward with me he was upfront and honest the term transparent he was that with me with every everything he had my best interest at heart I came in with an idea of purchasing one vehicle and what I left with was a better vehicle and I would recommend them to anyone that was trying to get a car something that was reliable and something that their money was going to be valued as a good investment I would definitely go back again to get another vehicle if I needed one I just truly think it was a blessing me going to them I had gone to three other dealerships in that day but I'm glad I stopped in there.
Great service! T Rae help me get the car I want and I had a great time. She was professional, helpful, kind and gave me the best deal on my car. I wanted for her to help me and nobody else. I would refer someone to her. Thank you!
The overall experience from start to finish was great. The service teams were professional, courteous and thorough, as always. I appreciate the fact that I get in and out quickly.
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