Incredible Experience All Around
June 16, 2018
I chose to buy a car from Hertz because I know a handful of people who purchased a car from them in the past -the most recent being my sister, whom I occumpanied. Although, I wasn't the one purchasing the car at the time, they still engaged in conversation with me, and gave us both beneficial advice. It was an excellent experience, overall. Fast forward to the present: I went in today and was greeted immediately by Omar, who briefed me on the approximate wait time and then made Millie aware of my presence. Millie has an incredible personality, and is very knowledgeable of their stock and informed me that the car I had my heart set on had been sold, unfortunately. She then, immediately, recommended that we check out another car that has similar specs, was the same color, had a higher safety rating, and was more spacious inside! We didn't even have to look at the rest of the cars she listed; I ended up liking this car more than the one I originally planned on getting! We took the car for a spin, during which time Millie showed off her familiarity with the area. Once we returned to the lot, I met Jason who sat down with me and went over all of my financing options for the car. He did a great job of helping me understand how different actions would affect my payments. Everyone had a great personality, and genuinity; I really felt like each of them were passionate about what they do -even though Hertz doesn't engage in commission-based sales. I will absolutely recommend Hertz to anyone I know looking to purchase a car!!