I really enjoyed my experience buying my Jeep renegade from NY Off Lease. I found exactly the kind of car that I wanted and for a reasonable price. The staff was amazingly accommodating and wonderful to work with. Kim and John are the best. I would highly recommend this dealer to anyone looking for a smooth car buying experience.
This is not your regular used car dealership, like “Major World” for example, where a customer is treated like an idiot and taken advantage of. Hertz Car Sales offers a very easy, comfortable and totally stress-free buying experience. However, even the most customer-friendly company procedures would mean nothing without the great people behind them. A very special thank you to Janine Saffioti and Michael Digennaro, who were both extremely professional and super friendly at the same time. I would highly recommend this place to anybody.
The service Department experience is always top notch! I dropped my Genesis off early for an oil change, bulb replacement, and multi-point checkup. Got a call a couple of hours later that it was ready and picked up car in the afternoon. Always a seamless process! thank you Ralph, Dimitri, and the entire crew!
From the moment we walked in, we were very pleased! No pressure, answers to any question we could ask, and friendly environment made for the perfect purchase. The gentleman who helped us (Joe) was great, the selection was phenomenal, and the prices were wholesale! Hertz's Maintenance is spot on the vehicles are like new!
We can't possibly convey in words how good this place is....
After visiting several car dealerships, and the having gone through the typically exasperating experience, I decided to give Hertz Car Sales a shot. I never thought I would say these words about the car buying process, but it was easy and flawless from start to finish. I identified some of the vehicles I was interested in online, and made an appointment. The salesman I worked with was Jeremy, who was prepared with the keys and some additional suggestions when we arrived. Our experience with him was outstanding from start to finish! He answered all of our questions and expedited the whole process-no haggling, no pressure, no nonsense. We left with the vehicle that day, and he received a hug from both of us at the elation and satisfaction with the whole experience! The next time I purchase a vehicle, it is going to be impossible to go anywhere else...
I???ve been going to this dealership ( KOEPPEL NISSAN QUEENS ) for over 20yrs. My experience there have always been Great . Danny Colon my sales guy is always courteous & very knowledgeable , and answers all the questions I had. Danny takes the time to explain all the details on the vehicle even told me things that I didn???t know about the vehicle that I was not aware of. I keep going back to this dealer because I???m treated with respect.
I drove all the way from Westchester County to LIC to buy a car from this dealership after the Mitsubishi in the Bronx told me they couldn't help me. After a couple of hours the entire staff had me driving away with a new car and the price I was happy with paying. The staff was amazing and very cordial.
I would definitely go back to this dealership!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My daughter bought a car. After driving one day she heard a noise. My husband bought car back. They put the car on lot for sale without being inspected by their macahanic. Service people were nice. Car needed brakes, new tire and a few other major expoenses I am happy that they made all the repairs but upset that they would sell car without inspecting it.
I had a 3:45 appointment with Joseph Jones who met me on time with a smile. He showed me exactly what I was looking for, took me for a test drive, and helped me land financing on my terms. He even stayed after his hours to make sure I got off okay! Thanks Joe!
I have been car shopping for over 2 months and went to 10 different dealership. Every time the sales associate didn't care about my personal wants in the car, they kept trying to up-sell me on something I couldn't afford, or something I didn't need. I spent a few hours at Hertz and they where the nicest and most knowledgeable staff. I left with a used Volkswagen and couldn't be happier! Thank you Janine.
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