This is not your regular used car dealership, like “Major World” for example, where a customer is treated like an idiot and taken advantage of. Hertz Car Sales offers a very easy, comfortable and totally stress-free buying experience. However, even the most customer-friendly company procedures would mean nothing without the great people behind them. A very special thank you to Janine Saffioti and Michael Digennaro, who were both extremely professional and super friendly at the same time. I would highly recommend this place to anybody.
I really enjoyed my experience buying my Jeep renegade from NY Off Lease. I found exactly the kind of car that I wanted and for a reasonable price. The staff was amazingly accommodating and wonderful to work with. Kim and John are the best. I would highly recommend this dealer to anyone looking for a smooth car buying experience.
The service Department experience is always top notch! I dropped my Genesis off early for an oil change, bulb replacement, and multi-point checkup. Got a call a couple of hours later that it was ready and picked up car in the afternoon. Always a seamless process! thank you Ralph, Dimitri, and the entire crew!
From the moment we walked in, we were very pleased! No pressure, answers to any question we could ask, and friendly environment made for the perfect purchase. The gentleman who helped us (Joe) was great, the selection was phenomenal, and the prices were wholesale! Hertz's Maintenance is spot on the vehicles are like new!
We can't possibly convey in words how good this place is....
My salesperson was a young man named Owen Wang. Owen was professional, knowledgeable and polite. He always returned my calls or texts promptly. Owen answered all of my questions and addressed any concerns. When he went over the vehicle, he covered everything from bumper to bumper in great detail! I was very pleased with him and my service at the dealership.
I???ve been going to this dealership ( KOEPPEL NISSAN QUEENS ) for over 20yrs. My experience there have always been Great . Danny Colon my sales guy is always courteous & very knowledgeable , and answers all the questions I had. Danny takes the time to explain all the details on the vehicle even told me things that I didn???t know about the vehicle that I was not aware of. I keep going back to this dealer because I???m treated with respect.
JTL service was the best ! So happy with my use toyota tandra . JTL can sell me a car anytime ! JTL made me feel special and that they wanted to fit me in a car that was suitable for me and not just getting rid of a car off the lot. AJ and Eric you guys are the best!
I drove all the way from Westchester County to LIC to buy a car from this dealership after the Mitsubishi in the Bronx told me they couldn't help me. After a couple of hours the entire staff had me driving away with a new car and the price I was happy with paying. The staff was amazing and very cordial.
I would definitely go back to this dealership!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
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