I ASKED QUESTIONS ONLINE, BUT THEIR PRICES WERE HIGHER THAN ANY OTHER CARS i WAS LOOKING AT. I DID WRITE TO ASK THEM IF THEY WOULD CONSIDER LOWERING THEIR PRICES TO MATCH THE COMPETITORS, BUT MY REQUEST WAS NEVER ADDRESSED
Stopped in at 9:00am for a engine service light. I was told that it was only a bad spark plug.
To replace the spark plug would only take about an hour. I was offered a loaner car to visit the Collection Mall for lunch while I waited for the repairs to be done.
The repair took longer then an hour. So the Owner came out personally and offered his apologies. No charge for the work because of the time it took to get the job done. Customer service at it best.
I went in a couple weeks ago and just wanted to look around to get an idea of cost and models. I was approached by Mr. Javier who was very informative and kind. He answered all my questions and even though I didn't buy a car he never seemed pushy. When I have money for the down payment I will definitely go back to him.
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