Did an internet purchase on an 09 Murano and at pickup...
by Lasrnw from DealerRater.com
November 29, 2018
Did an internet purchase on an 09 Murano and at pickup found out the car didn't have all I asked for and was promised. I was livid because the original process had been great and felt I had been taken advantage of. Got in contact with Tom Wall, Manager and he searched high and low for the car I wanted. When he couldn't find the 2009 he got me a 2010 Murano at NO ADDITIONAL COST with all the options I originally wanted. In my opinion he went WAY above and beyond to make sure they made it right. I'll be a long time customer at DCH Freehold Nissan. Also, they have a great guy, John, who shows you all the options in the car and how each works....really friendly, really funny and very knowledgable. It's worth buying a car there just to meet him - he's teriffic!
by Lisa Ashley El from 175 Buckelew Ave. Jamesburg, New Jersey 08831
September 15, 2018
I very highly recommend buying a car from Mula Auto Group. I was pleasantly surprised to see that most of the cars on the lot were not sold "AS IS''. Instead, the majority of the cars were being sold with a" FULL WARRANTY" on the ENGINE and TRANSMISSION! It doesn't get any better than that when you're buying a used car. Nick, the owner was very professional and helpful. He assured me that whatever item on the car that I wasn't pleased with, to bring to his attention and he would make sure that it's corrected before I take the car home. Namely, the windshields were replaced and all of the fluids were checked for me. Nick is a man of his word and this reflects favorably on his character as a person and as a businessman. I felt very comfortable, assured and at ease doing business with him. He is the very first car salesman that I have ever said this about. 8 months ago I bought a burgundy 2004 Lesabre Custom, and I still love the car and the car is still running GREAT! When my college bound niece is ready to buy a car. Nick (Mula Auto Group) will be our first stop . Thanks again, Nick.
I had the greatest experience at Flaw Auto Mall. Thank you John Jackson for your great professionalism. Thank you for your great help...Greatly appreciated. Flawless Auto is the place to go if you’re looking for new or used vehicle
My salesman Jason was customer focused and I didn't feel like he was ripping me off. I have bought about 16 new cars in my life and this is the first time I did not feel buyers remorse so that says it all. I am driving around with a big smile because of Jason!
This is the best dealership i have dealt with in my lifetime. I was there for service appointments several times. They are very courteous and quick. They answer all questions and get work done on schedule. My dealings with Chris Cicardo in parts division and Eileen Cortese in service were professional and courteous. They are definitely an asset to Pine Belt staff. Would highly recommend this dealership from sales to service.
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