This was the easiest car buying experience in my life. I live in Beebe, and work in Little Rock, so we did everything by text and email. Alexis was great to work with, they had me approved for financing, but I ended up getting a better rate through USAA, so I was pre approved. It might have taken an hour total to do the paperwork, and the only reason it took an hour is because I didnt have the paperwork faxed there before I got there.
I got a great price on the car and they worked my deal to make sure I could get a loan. I was upside down ont my trade, and they took a hit on their asking price to make the deal work. Alexis was easy to work with, and did a great job of making it all come together.
I will buy all of my cars through them from now on.
This was the best experiece i have ever had PERIOD buying anything in my life! Alexis was so nice up front about all details! I will defenitly do all of my future car buying here at smart ford with Alexis Guyse!!!!!!!!!!! And anybody i know i will defenitly refere them to alexis at smart ford my favorite car sellswoman!!!!! Thanks
You won't find any high pressure sales tactics here! I found i vehicle I was interested online. James Richards emailed me back within minutes. Made the hour drive the next day and it was exactly as described and what I wa looking for. Everyone was laid back and made you feel welcome and appreciated. I highly recommend anyone make the trip out there. Definitely worth the it!
We had an great experiance at Smart Ford. We will definatly being buying here again. Alexis Guyse was great sales rep. We appreciate her help and all the information that she gave us. We think she is absoultly fabulous. We will definatly be recomending Smart Ford to all of our friends and family.
I bought my used Ford Edge in another town. I brought it in to Riser Ford for an oil change/service. I expected a lot of upselling of other products/services while my car was being serviced. I didn't get that at all. The service department did explain what I needed and what they recommended but were careful to stay in my budget. I only want my car serviced at a place I trust. I'm definitely going back!
By far the best experience I have ever had at a car dealership. The quality of the work and the helpfulness of service department by far the best I have had. A special thanks to Chris the service adviser for being more than helpful. Rating them from one to ten I give them a eleven
Walked in the honda dealer in hot springs arkansas, had allan helping me find a car, I drive about 100+ miles a day for work, and alan was understanding and also able to listen to my needs, after test driving half the lot, (since I couldn't find a car I wanted) . we finally came across a 2012 honda civic si, and as soon as I drove it, I knew that was the car for me, everybody in the shop is extremely helpful and friendly, they take care of their customers, better than any other dealer i have dealt with. Thank you Orr Honda for such a great experience!
I took in my 2006 Accord for a fluid leak. The service dept checked it and found a power steering leak. There was a recall I didnt know about and they replaced the power steering hose for free. When I got the car back they even washed it. The service guys were so nice and went out of there way to make me feel comfortable.
I took my 1997 Honda Accord into Orr Honda Hot Springs, Ar to be serviced. Well while i was sitting there i decided i wanted to look at a new car. I've had my Honda for 14 years and i knew it was time to look into something else. Well while i was looking Alain Henrard the salesman offered me assistance. We began looking at cars and one of them really stood out! It was the 2012 Honda Accord. I so love my new car. I went in without the intentions of purchasing a new car, and left with a new one! I'm the happiest woman in the whole wide world!!! I give Alan Henrard five stars! Because he offered to help me. I was looking own my own and he stopped to help me. If he hadn't offered assistant i probably would have left without my new car!
Had a great experience purchasing my new vehicle from this dealership and salesman. I told Jeffrey Lively, my salesman, up front what it would take for me to purchase this car from him and he told me what he could offer. we agreed and everything he told me about the deal was provided without any problems.
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