Great service and a friendly environment and st...
by D.Smith from Chicago IL
November 28, 2018
I had a great experience with Kenneth Barnes as my dealer. He was very knowledgeable and patient in the process of me getting the car I wanted. Definitely ask for him when you go to Webb Chevrolet in Oak Lawn. I was there for 5 hrs and he didn't complain or disappear on me, which let's me know he was dedicated to helping find the best option for me. Thanks again Kenneth!
Used faulty power steering pump
by Dissatisfied from Red deer Alberta
January 14, 2019
Power steering is loud and whining but Nissan says it is normal noise. Changed to different power steering pump in2018 but won’t replace 2017 pump
I’m in the middle of a chapter 7 bankruptcy and I have an open car loan. The apr rate was 19.25%! 450 a month car note. I was gonna keep my car because I didn’t want to give it back and have the hassle of trying to find a vehicle and not finding one in time. Well Kevin’s office from Howard sent me a flyer saying that I was preapproved and they could get me in a vehicle! Well I said this is a scam like all other places! It was not! I did the application, went in looked at vehicles.. found a few I liked.. drove them.. picked 1.. financed it and I’m out the door with a new Kia Sportage LX! And I’m happy as can be! Lower car note and lower apr! Did I mention my previous car was a Nissan Sentra? Yeah big upgrade!
by Hipolito Garcia from McHenry Illinois
April 16, 2018
My wife like the van and she wanted so we talked to the we walking to see salesman randy was very helpful and the owner very helpful great place to buy automotive needs
Tony did a great job going over options to find what suited my needs and Tim did a great job making the numbers work. Great team!
2nd juke in our family
by Sportyrider from Massachusetts
November 20, 2018
I love my 2013 juke so I bought one for my daughter.
Excelent car. Only problem is that it does not have a lot of room in the back for luggage etc..
So fun to drive. Love everything about it.
Would love it if Nissan would start making them again.
I get compliments on the cars constantly!
Not enough Nissan dealers. I had to drive oner 75 miles to find a dealer!
Working with Mario and Joe was best experience like any dealer I was before...friendly, professional and knowledge
Currently driving my 4th Rogue
by Sarge21 from Waterford, Pa
January 9, 2019
Currently on my 4th Rogue Lease (Midnight Edition).
Great gas mileage and have made 2 trips to Florida from Pennsylvania with my Rogues. The Zero Gravity seats are awesome and had no fatigue issues driving the 20 hours down South. It has plenty of space and leg room to comfortably seat 4 adults. Never had any service issues during the 10 years I have leased this model.
Last winter our area set numerous snowfall records (200+ inches) being close to Lake Erie and I can promise the Rogue can handle any amount of snowfall Mother Nature throws at us..
This vehicle has been awesome. We love the look and overall performance and reliability. The only negative would be the paint on the hood has developed some small chipping but other than that I would drive this to the moon and back.
Manny my new sales guy was amazing. He treated my wife and I like family. He made the options available to us so clean and concise. He explained every point and change in the car purchase to us. He left room for asking questions when we needed to do so. Manny was the best!! The finance guy was cool with explaining the details of how and what was needed to be done for the our new vehicle. It was a pleasure to work with him too.
Reliable and Affordable, truck does it all!
by KNiemann from Pflugerville, TX
December 27, 2018
I love my Frontier Pro 4X. This is my second Frontier. I owned my 06 for 8 1/2 years, sold it and bought my 2014 because I was so satisfied and wanted all the bells and whistles! It’s just a fantastic truck! Off road, on road, hauling, pulling, it aimes to please and satisfy.
I like sitting down at the desk and working with Charlotte and Matt in the service desk. It's more personable that way and they are able to look up my history on their computer and tell me if I have any special deals coming to me. They are both pleasant to work with and they are the reasons why I keep coming back to Joe Rizza Acura to have my service instead of the dealer where I bought my car from. I hate going thru the express. I hate having to stand outside of my car and explaining what I need to have done to my car and signing papers. It's not personable and I found myself juggling my purse and other items I had with me to sign the papers they handed me to sign in order to have my car service.
by Nikima from Newark
December 13, 2018
So far I feel comfortable in it, it is very different from what I had since I changed a minivan for the lamp. But so far I'm not complaining about the change
I purchased my used Alfa Romeo back in June. When my SiriusXM radio turned off it caused some confusion since the dealer said I am getting a one year complimentary subscription. Turns out since my car was used, the radio trial was aging while the dealership owned the vehicle.
I was reached out to by Leanne and she was very helpful in fixing the situation. I know that having to deal with third parties can be difficult but she took the time and had the patience to discuss options with Sirius. I appreciate her efforts to make me happy and I was pleased to get the service I was originally promised.
I should also mention that I have never met Leanne and I did not buy my car from her. She was helping me because it was the right thing to do and I am a customer. Nothing in it for her!
Thanks again for the help!
2017 Nissan Titan
by Sylvia2017 from Ocala Florida
December 19, 2018
The 2017 Titan is a really nice truck my husband is so in love with it. It has power of any F250 and it will get up and go.
A hard worker who strives for perfection ? let me introduce you to David Kaminski. I just purchased a brand new 2018 Jaguar E-Pace, All I can say is awesome experience, the best car buying experience ever. David was fun, welcoming, knowledgeable, and most importantly honest. David provided informative answers to any questions I had and ensured that everything I needed was taken care of. The buying process went quite smoothly with no complaints. Excellent service till the end, highly recommended for future buyers of awesome cars at Jaguar Land Rover Hoffman Estates
Very poor build quality
by Andrew9756 from Republic of Ireland
January 4, 2019
I have owned a used 2012 Juke 1.5dsl for 18 months. The cars build quality is poor all round. The upholstery is particularly bad, the drivers seat showing more wear than my wife's 2006 ford fiesta. The alloy wheel finish is poor showing signs of corrosion in the wheel nut recesses. The car drives very well and has a good torque, looks good, but finish is a let down.
Two sales consultants did an excellent job - Jim and Jorge. When I called about a particular used car I'd seen on Carfax, Jim took the time to make and email a video "tour" of the car for me. When I arrived from out of town, I stopped at two dealerships. My experience at Max Madsen's was great and far surpassed the customer service at the other dealership. Jorge was there to answer questions about the car. He allowed me to consider the car without the dreaded pressure one sometimes gets at a car dealership. Following my purchase, Jim followed up with a thoughtful email welcoming me to the Max Madsen "family." With sales consultants like Jim and Jorge, you can't go wrong!
Upgraded my mommy car!
by ShaunaMS from Lakewood Ranch
January 14, 2019
Love my Pathfinder! We needed a bigger car with the 3rd row and the Nissan Pathfinder meets all our needs. USB ports, easy to use display screen, lots of cup holders and rear plugs for powering multiple divices. Lots of room with all seats laid down. Big engine for those needing power and great on gas mileage.
Tamara Hollaway was an excellent sales person! She was patient with me and very helpful. She made the whole process of getting a new vehicle a pleasure. She was very enthusiastic and had a wonderful personality shining through. I would definitely recommend her to anyone seeking a new car!
It's fuelsaving and reasonable price.
by well from Arlington.Tx
December 19, 2018
It is good in overall.The appearance is beautiful and modern.The space of the rear seat and truck is big. It's fue lsaving and reasonable price.
Ken was so helpful, great guy. Helped us understand Our CRV thoroughly. We were not sure initially what to buy but Ken helped us going thru the important features
A great car!
by PhysTherapyLife from Philadelphia, PA
January 11, 2019
This car runs very well, has all the technology I need, and looks great. I don't need anything more than this. And it has great safety features too -- and auto-start!
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