Moe spent over an hour going over everything in my car and showed me how things work. He was so polite and very knowledgeable. Kristin in finance had everything ready and was in and out in very little time. Both were very friendly and made me feel like the queen for the day. Thanks for an easy day buying a car !
Two different systems have failed.
by Unhappy Customer from Lake Charles
January 2, 2019
With less than 20,000 miles driven, it broke down twice in one month. I need a dependable car. I was left stranded on the street by Nissan's "Roadside Assistance" at 1 AM when I was 75 miles from home. Dependability has not been my experience with this manufacturer.
I have been buying cars from Rick for over 30 years, bought over 20 for myself and family. everyone I recommended to go there has been happy, laid back no pressure very knowledgeable . All of my family buys their cars there
Reliable and trouble free.
by Golfnerd from Norman, OK
January 10, 2019
Consumer Report rated this car as one not recommended. I bought this car new over five years ago and have no problems at all. I sometimes don’t know how cars get there ratings. I feel real good about car.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Great for female drivers.
by Sarge21 from Waterford, Pa
January 9, 2019
My wife needed a smaller SUV with AWD for our nasty winters and drive a Nissan Juke in the past. She loves her Rogue Sport! It's the perfect size for her and she feels safe driving it in deep snow. Since she's petite, the electronic seats boosts her up to a comfortable level.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
by Momoftwo from Hoove, AL
November 27, 2018
This SUV meets the my needs and the needs of my family. My son loves the BOSE speaker system. Hopefully we will be driving this car for years to come.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
The Most reliable car I’ve owned
by rialope23 from Brighton Co
January 13, 2019
I’ve always wanted a Rogue and it is everything I’ve expected. It’s perfect for our family of four! We have enough room to fit the five of us comfortably. The air and heat vents in the back are great not everyone can agree the the temp in the car. The back up camera is great, you can see all around the vehicle. The seats losing down in the back give you so much room for extra loading! Love this car!
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
A trustworthy car
by AMG from Tampa, FL
January 13, 2019
From the point I took possession of this car it has been completely dependable. Ours is a basic version of this car, but it works nicely for us.
I always hate the car buying process. I usually go with my guard up. John was very easy to work with. The car was great, the process smooth, he explained everything and answered all our questions. We got a great car at a great price, couldn't ask for more.
Dependable and affordable
by TxJetguy from Irving
January 14, 2019
As an owner of several Nissan models, I highly recommend this brand for anyone who is interested in buying a car or SUV. They have proven to be dependable and virtually trouble free. I've owned Altima (3 in fact) Maxima and Rouge and never had any problems with them.
Just purchased my 4th car from John at Autoland. The whole process was a breeze and John answered all of my questions and took care of my concerns! If I ever have a problem with my vehicle, John always takes care of it! I have all of my service work done with them as well. If I'm looking for a certain vehicle then John will help me find it. Won't go anywhere else!
The perfect first car and commuter car.
by EDeer from Walnut, CA
January 10, 2019
This car was very reliable and comfortable for an everyday drive and/or long distance. The interior was designed very well to fit the needs of the driver and its passengers. The drive is smooth and easy--high recommend.
I love my 2013 juke so I bought one for my daughter.
Excelent car. Only problem is that it does not have a lot of room in the back for luggage etc..
So fun to drive. Love everything about it.
Would love it if Nissan would start making them again.
I get compliments on the cars constantly!
Not enough Nissan dealers. I had to drive oner 75 miles to find a dealer!
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