Dave Richardson gave the best new car ppresentatio
by MarkBJonz from Macon
December 8, 2017
My salesman Gave the best presentation on the cx5 I have ever had.
On any vehicle I. Have ever looked At I was ready to buy without driving it. The test drive was super. The problem was the salesmanager. He was like a vulcher. I went back with wife to just let her look but he was circling her car b4 she could stop. He never would except my offer or ever actually give me a counter offer. I bought the same car in Atlanta on the phone
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I'm assuming the dealership purchased the vehicle I bought through a third party. The vehicle looked clean and drove well on initial test drive. I was told it was a private party trade on an Expedition. I asked if it had been damaged or wrecked and was shown a clean Car Fax.
When I got the vehicle home I parked it. Monday morning I had an employee start to install some trailer and two-way radio wiring. He came in complaining about dirt and mud in the harnesses. I went under the truck and it was packed with silt or mud. We had to pull the kick panels and scuff or threshold plates off to run wires. The wire harnesses and channels were full of silt. This prompted us to look further, the truck clearly had been under water at least up to glove box level. All of the readily visible areas were clear and mostly clean, but hidden areas or not so easily accessible areas were covered in silt.
The truck did not want to go in four wheel drive, and there was silt under the boot. There was silt in the kick panels and under the carpet and dash. The back power point was full of silt. They took the truck back and returned my trade, but dealers and the public need to be very careful about flood damaged vehicles. I am posting this to warn people to have vehicles looked at carefully. A clean Car Fax does NOT mean the vehicle has not had a major problem. It is possible to clean up a vehicle and push it along through the market chain without a bad Car Fax. The dealer was good with me, they returned my trade and cancelled the sale and apologized. I sincerely believe, other than the fib about where the vehicle came from, they were unaware it was a flood car. This deal cost me a day or two of work, but it could have cost me many thousands of dollars. Do not depend on salesmen or dealerships to know or tell you where a vehicle really came from, or for them to verify the vehicle is good. I have no animosity toward the dealership, but this is sure a life lesson for me and others.
If you need a car go to woody butts and ask for Kyle or Chris ! They are so serious about their job and they are going to make sure you drive off in a nice affordable car . My credit is HORRIBLE ♀️ But when everyone else says no , WOODY BUTTS SAYS YES ! I drove off with a 2016 Toyota Corolla with only 30,000 miles . I am so blessed to be able to meet these wonderful guys .
Customer service is AMAZING
ENVIRONENT IS AMAZING
AND THIS CAR IS AMAZING !
get to woody butts and tell them Shay warren sent you!
Chris Turk handled my paying experience very professional. Was a stressful buying experience. Will be sending nissan and Chris business. Attentive of everyone was awesome. Thank Chris again for meeting my needs
This dealer was quick to respond to my Cars.com inquiry. The internet sales manager, William, was very helpful, courteous, and knowledgeable regarding the vehicle I was looking at and able to answer all my questions. He ultimately worked up a great deal on the truck. My wife and I made a visit to the dealer and completed the purchase within an hour or two. We were very pleased and impressed with the personnel, the facility and the available inventory of vehicles we were interested in....dealer is highly recommended.
The dealership was nice and pretty clean the people were ok but the sell took forever and they didn’t want to work with me on something’s and they didn’t fix a blinker on the mirror it was it was busted other then that it’s a pretty good place
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