Used cars for sale near Novato, CA under $20,000

I am very proud and pleased to give Alex (Mr. Diamond in the rough) praise for doing what should be done at every used car dealership. Yes, he has the mindset that you are his ONLY customer, and he will "make it right". He is respectful, honest and trustworthy. It's hard to trust the stereotypical "used car salesman"...I don't even need to explain, right? Please toss that connotation out when you shop with Alex and be refreshingly and happily amazed at how he makes it all happen in a non-stressful and productive way. I won't torture you with a long review, but I want to because EVERYTHING was handled so efficiently. I should include that I have been a Sales Manager for IBM and Henry Schein Dental...these multibillion $ co.'s are built on high end sales/service reputations. Point is this: I know greatness when I see it. One or two examples: Spoke to Alex about the Mercedes he had dropped in price to sell (great Carfax info btw...gives "fair price" accurately). Perfectly priced, so no need to dicker. I tell him I will need to get a friend to drive me there in case I buy the car...an uber driver was at my door in less than 15 minutes on Alex's dime. Bought the car and ALL paperwork was done, so I got my plates, stickers, registration in the mail shortly thereafter. Went back to get the smog done and pointed out the air conditioning/heat blower wasn't operating very well; don't forget, this is AFTER the sale. Alex could have charged me for parts and labor, but instead had Eugene (excellent mechanic btw) and Dmitry install the new blower for FREE...ask yourself when that kind of giving attitude and service happened at a used car dealer? Also put on 2 new front tires for “wholesale cost” and no labor charge. Please, you owe it to yourself to be dealt with in a professional and experienced service oriented manner...I am completely sold on Alex. P.S. In the short time I've gotten to know him, Alex has impressed me also with his love of his family. I value this also. Hope you go meet Alex...he will without a doubt, validate this review.

My family has own multiple ram 1500 2014 and newer all great no problems except for third brake light. Get daily easier to maintain and work on than most gm 2016 and newer more power than f150 love these trucks.

I had no choice, my car of 20 years, which I bought brand new in 1999 was done. With so many websites ( I looked at several), I was not sure where to go. Then someone mentioned Car Max to me. I looked on line and saw a few cars I was interested in. The next weekend I drove to Colma to checked out and test drive a couple of cars. I decided to ask about Hybrids...you had 2. I test drove one of them and could not resist. I bought it. I was very impressed with the buying process. It was quick, easy and believe it or not relaxing since the sales person completed the paper work for me. Yes, I had to sign several sheets but that was a given. Something I was dreading for the past two years, was so surprisingly easy I couldn't believe it!!!

Our family of 5 has traveled across US, Canada, & many many daily city miles, in our Tiguan (almost 200k) with solid performance. General maintenance, & a loose nut on window regulator. Acceleration slowed but spray clean of mass air flow (MAF) sensor solved issue. Seats are comfy enough but maybe less engineered for 1,000-mile trips. 2018 infotech was quirky, but good enough. Folding 3rd row, full sun & added hitch for bikes etc. make this smallish SUV super convenient for city as well as long trips.

I didn't purchase my Jetta from this dealership but I almost did and wish I did at the time but I wasn't ready at the time. I appreciated the low price offered. I appreciate only dealing with one salesperson even through the finance process. They were super friendly and not pushy and definitely didn't use the old sleazy dealership sales model of the past that most dealerships stand by. I recommend going to see them for your purchase if you want it to be pleasant.

I have owned my 2017 Forester since late 2016. Except for normal maintenance I've had no problems with thr vehicle. All of the warning systems work very well,they have saved me from accidents numerous times. The automatic seat repositioning when some one else has used my is really handy eliminates all the adjusting needed to get the position back to my needs. Traction and controll during winter and bad weather are excellent. My forrester get used like a truck at times. Great overall car.

We love this car. Extremely comfortable to drive, spacious and with it's 4cyl 2L GDI turbo engine is one of the most fuel efficient SUVs on the market. Our Q5 has 170,000 miles, had various age resulted suspension, fuel and water pump repair/maintenance but nothing too abnormal. With continued maintenance it will run another 50k miles so we hope. Next we will go electric with the ID4 or Q4 e-tron

Amazing buying experience at Smothers Volvo for a new Volvo S60 T5 AWD. I purchased my previous Volvo XC60 from this dealer 5 years ago ( love that car, still going strong) and I had not been back to the dealer since ( they are quite a distance from my home) and didn’t recognize dealership- it’s been renovated and very modern - really impressive. I had spoken to the salesperson Ron Cope extensively about the car I was interested in and about my trade and we’d agree on the selling price of new car and a tenative price for my trade. When I arrived, Ron was waiting for me and my new car was waiting all prepped. He handed me the keys and let me test drive and inspect the car as he go the used car manager to examine my old car. When I returned from test driving he informed me of the old cars value (exactly what was originally promised) and he immediately started the paperwork for the sale of the car. I am not exaggerating when I say from that point to driving away in my new car was one hour!! The finance manager quickly had all my paperwork completed and I signed off all the documents in 10 minutes and after a comprehensive review of my car’s features by the specialist I was driving home smiling playing my tunes on the car’s outstanding stereo system. Just a really impressive and relaxing car buying experience - best I’ve ever had!

Best year civic thus far....gas mpg, handling, features, and comfort. I've had prolly 10 civics in my lifetime and this is the best one yet.

It's a small but not tiny. It sort of roomier in the front but tighter in the rear seats. My model is the 2 doors coupe ex, with stick shift, it came well equipped with all the bells and whistles. Is good on gas and fun to drive. It's not incredible peppy but is fast and strong, and there's a lot of ways you can customize it with. Hondas have always been known for reliability, and this car won't disappoint you, it has 140k miles on it and stills runs like it was new. I got a really good deal from the dealer I bought it from, and they're pretty good overall. I would definitely buy from this place again!

Smothers European Volvo is a great dealership. Friendly knowledgeable service. A first class outfit. That is why I have now purchased my 4th Volvo from them, and hope I'm still around for a 5th.

Its so comfortable, fast, sport, low mileage, so clean . It is 2013 with 67k mileage, honestly so clean look like new car .new tire and full service

Great service. I would go back and purchase another vehicle. Great finance department. Helped me finance used but new car. Left dealer with vehicle that evening.

I purchased it used in 2022, it had 76k and now has 96 in 2025. It's 4wd with the 5.7 Hemi in the Overland trim. It hasn't given me any trouble.

The Car Dad and the Car son were absolute amazing, helped us find a wonderful car big enough for our entire family, amazing service, like a father trying to find his kids a great reliable car, they were amazing and I highly recommend them!

Ford Trucks are the Best! Always have Been! I’d Rather Own a Ford Truck than Any Other! I don’t Care much for Cars! I’m a Ford Fan!

My door handle on my hatchback has been repaired and replaced two times and now is gone again. It is a 2017 Wolfsburg and I am not pleased with the cost of 1200. I wouldn’t mind but they are only lasting two years. Ridiculous. Can’ use my hatchback.

They made it simple, and Ron seems like a car salesman who can actually be trusted! I appreciated their attentiveness, timeliness, honesty, and overall care. I made a little bit of drive because I was not getting the same level of care from my local volvo dealership, and I will make the drive again as a repeat customer at Smother's! A week after I leased the vehicle, I even noticed that a small sensor cap and tow hook cap were both missing from the front of my vehicle. I contacted Ron and within minutes, he ordered me new covers, will have them painted, and is shipping them to me! That is incredible service. Thank you!!!!!!

If you're willing to spend a little more for a vehicle, but reap the most rewards, this car is it! I am moving out of the country and will be on a sailboat for a year - otherwise I would keep this car forever.

I have been going to Toyota Vallejo for ALL of my cars over the past 24 years. Great service, great people, and great DEALS!!

I had a base 2018 LT for just over 4 years. I bought it used off a lease buy back. I loved the truck, and if I didn’t end up needing a bigger back seat, for car seats, I’d probably still have it. I thought the ride was bouncy, almost too bouncy. I had no issues mechanically. The antenna was stuck and I marred it up trying to replace it. And the sunglasses holder started falling. The tpms sensors failed. But no big issues. That’s why I give it 4 of 5.

Wonderful experience,so easy to buy car especially when somebody assist customer especially good people work in dealer just like Hector and Lance so transparent

This truck meets all the requirements I had set for a truck ... had one very similar before and was searching for another one. Wanted the RAMboxes and a "shifter" not a dial to handle the gears! This model as the bucket style front seats, not the bench and the sifter is part of the console. It is loaded and just what I wanted.... save for the fact it does not have the tow package .... no matter.

As I said in my review, I purchased this car from this dealership in 2017. At the time it had about 35,000 miles on it. It has been a great car. It gets 25-27mpg on the highway although it only gets 18-20 around town. The seats are comfortable and there's plenty of cargo room if you keep the third row seats down. The only thing it doesn't have that I would like is a heated steering wheel. My previous car, a 2012 GMC Denali XL, had a heated wheel, and in the winter it was really great to grab a warm steering wheel. This is a great family car and I would wholeheartedly recommend it.

30mpg avg with the longest and widest roof rail base for outdoor gear at a price that made sense. 2nd row middle seat folds down individually for skis and paddles. Remote start on the vw app is great for cooling the interior down on a 100 degree day from a distance. Rear seat door opening and leg room is huge great for elders to enter easily and for parents loading car seats.

Our experience with the Car dad and Car Son was a great experience! Great people and Great Help! Cannot recommend enough!

This truck met all of my needs for work and for work around the house hauling materials to build and update as needed and for wood to heat the house.

Great mileage and very nice interior. Lotsa stuff but sadly only drivers window is auto. Wheels are terrible. They look great but very hard to clean. Good trunk space and nice seats. Having problems with backup camera it looks very foggy. Had it back to dealer twice, no luck. No CD player.. big downgrade.

I bought this car as the baseis of a new hobby build. It had the performance options I wanted and was an automatic. Two items the dealer failed to disclose were worn tires and two curb checked wheels.

I have never used ANY online shopping tool to buy a car, my experience was grand. Everyone in the dealership was knowledgeable and willing to help with any questions I had. The car was as described and the process was easy! Thank you Carmax!

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

MB of Santa Rosa is a model business. We just got a used vehicle there, and our experience was beyond positive. Liborio Rodriguez is an excellent sales manager. He was always available for follow-up questions, helped with all concerns, negotiated a great discount, and made the entire process easy and sufficient. I highly recommend MB of Santa Rosa. Their customer service is simply exemplary.

Good all - around vehicle...decent power, roomy and comfortable interior, quiet and smooth ride, good handling and nice steering feel, great gas mileage, good visibility... Freeway passing requires a bit of patience and planning...