Very friendly and knowledgeable experience. Diane Asher is a great sales consultant that puts you at ease. Russell Boyd will do all he can to get you the best deal possible. Great people to do business with.
Impatiently waiting for the Cadillac XT4 to become available, I was still reluctant to give up my 2011 SRX. One drive in the XT4 Sport at Charles Boyd Cadillac/GMC and I knew I had found my new car!! John Cash went to great lengths to locate the color, interior and packages I wanted and had that car on the lot next day! He was so very helpful and kind, teaching me about the car, synching my phone. This dealership is so friendly and accommodating. They really went out of their way for me and I am extremely appreciative of all their efforts.
Had an awesome experience at Charles Boyd Chevrolet
by sac3sons from DealerRater.com
September 28, 2018
I am giving Thomas Mosely a 5-star rating because he was not a pushy salesman. He was friendly, knowledgeable and very courteous. I walked into the dealership about 4:30 pm. and was driving out with my new car by 06:30 pm . I was met at the door by Bobby Orr upon my arrival. Thanks to the Internet Team for informing the sales team I was on my way to the dealership.
In 33 years of car buying, I have never had such an amazing experience as I did with Charles Boyd Chevrolet. From entering the lot, you aren't attacked by numerous sales people wanting to be your shadow while you view their inventory at your leisure. Friendly, informative salespeople from the test drive until you sign the deal - which they come back with their "best" offer; no back and forth to make a deal. They have the buyer in mind and don't waste your time. 1 1/2 hours from start to finish - such a pleasant experience. Thomas & Russell were the best sales team I have ever dealt with, and any/all future purchases of vehicles with be with him and Charles Boyd Chevrolet - Customer for Life!
I'd been to University Ford North about two years ago when shopping for a new car. At that time I ended up deciding on a new non-Ford model which I still currently drive.
Lately I've been looking for a used car to add to the family as we now have 2 kids driving. I'd had a positive, low-pressure experience two years ago so decided to return when I saw they had a number of used Ford Fusion. I was greeted by David Harrington and with minimal hassle took two of my target cars out for test drives.
I hadn't fully made up my mind to purchase a Fusion and David was politely persistent during my purchase process, arranging for an additional test drive for my wife while I continued looking around. University Ford North was accommodating -- pleasant and easy to work with, especially compared to other dealers. Once I made up my mind to purchase, the time needed to close the deal was minimal and the process hassle-free.
I purchased a Ford Taurus from University Ford. Great Transaction ! I was treated very well and purchased a very nice ,reasonable priced vehicle. I am very pleased with my purchase and the way I was treated. I will be a return customer. I recommend this dealership. Jason and Craig were very helpful and professional in helping me with my purchase.
Thank you University Ford for a pleasant buying experience.
Purchased new Ford Explorer, excellent experience!
by Julie Kent from Durham, NC
September 14, 2017
Excellent experience! We purchased a new Ford Explorer this week. Bruce Huffman was our sales person and he was exceptional. Very patient while we spent time going over our options. He had several cars brought over for us to look at- same day- and was extremely helpful and kind. I highly recommend this dealership and Mr. Huffman's sales expertise. I also dealt with Ira and Tim, both of whom were great!
Julie and her service department team are top notch! I had an issue with a bent rim and a bubbled tire and they got me right in and fixed the problem with no hassles. This service team is very friendly and well run. The got me back on the road safely right away.
Ken and Erin did what they needed to to make sure that we got the deal of a lifetime. Ken never gave up he tried and tried each time he saw us to get us a New vehicle now we have a 2018 Malibu and we love it
I would recommend this dealership to my family and friends they was so polite and any questions I ask twin he had the answer .I loved my new car.
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