Dealing with Patti, John and Justin was a pleasure. We've lost count of the number of Fords we've owned or leased within our family over the years. The key to returning has been consistently good service and immediate response to concerns that surfaced from time to time.
My husband and I initially went in looking for information on 2018 Tiguans, and Ryan was able to answer all of our questions and was not too aggressive. We didn???t end up buying that day, but came back about a week later and requested to work with Ryan. He stayed late making sure we could get a good deal, and was very pleasant to work with. I???d youre looking to buy here, ask for Ryan!
by "Chocolate Chippie" from Oxnard, California
December 1, 2018
This was my third purchase of a vehicle from Kirby Kia. I again went through TrueCar and George Estrada contacted me with an offer. Two other dealerships likewise contacted me. Kirby Kia presented the best offer and I met George. He sweetened the deal even more and we started the purchase process. This turned out to be the most fun, easiest, and best experience I've had in purchasing a vehicle. Needless to say, I give Kirby Kia and George Estrada my highest recommendation to anyone interested in purchasing any vehicle. I say this because I have almost always owned German cars! My new Kia Stinger GT2 is certainly competitive with comparable German cars at a much less cost! Kudos to Kirby Kia and George Estrada!
From the beginning of the process of us looking for a car until the end of it signing the paperwork, I had a great experience with this dealership. Ryan Nomura did a great job on the internet sales side. He was transparent, honest, worked with us, and most importantly was able to do what he said they would do without any catches or hidden fees that you would normally expect in the car buying process. The new building is gorgeous and just a nice atmosphere to spend time in. Having said that, they got me through the entire process in about an hour or so which is unreal! We recommend this dealership at all phases.
Many thanks to George Estrada for getting me back into a 2nd KIA. George kept me reassured that the finance department and GM would make it all possible. Confidence was key. I am a proud owner once again. George is not pushy as I experienced elsewhere. No pressure and I felt quite comfortable as I waited for the great turnout. I WILL continue to do business at KIA Kirby of Ventura.
After a bad experience with DCH ford of Thousand Oaks, I came here for one last hurrah in hopes of finding my car! After two hours, I left with a car that had more than I could have ever hoped for. Hector was great, and did all he could to get the terms to match what I wanted. Financing was easy, so easy I was shocked since ford was so difficult to deal with, and now I have an amazing car at terms that I am comfortable with. Thanks Ocean Honda!!
Daniel made my husband and I feel very comfortable after a bad experience with our 2017 Honda accord. Daniel made sure that we would get a good fair deal with our trade in. I appreciate his honesty the most.
Professional and friendly atmosphere. My salesperson, Jimmie Miller was top shelf, extremely accommodating and knowledgeable. Made the buying experience pleasurable. I would definitely recommend Steve Thomas BMW.
I was welcomed politely and the salesman very informed about the m4 coupe. We looked T several models and colors. I was not sure I wanted a bmw and left the dealership on friendly terms. They were not pushy. He gave me his card. I certainly had a positive impression and would recommend the dealership
This is definitely a 5 star dealership! Everyone who works there is polite and knowledgeable. I never have trouble getting my car in for service. Always respectful. Repairs are done in a timely manner. Won't take my car anywhere else!
Second time working with David Aviles. This time leased an x5. David was amazing in terms of being flexible - he was able to source the car we wanted from another dealer and have it shipped to our house! And the pricing we got was amazing. If you know what you want and you are ready to move - David will make it happen. Very transparent sales process, no pressure, and way more efficient use of your time than getting cornered at a normal dealership. Last time I did Euro delivery and David did a great job with that too.
Steve Thomas BMW is as good as it gets for buying a vehicle. I recently purchased a 2011 BMW 135i convertible from them and have no regrets. I live in San Francisco so the negotiation process was done from hundreds of miles away. I got more than a fair price. I flew down, they picked me up at the airport, processed all the paperwork, and I was driving my beast up the coast in no time. I have been buying vehicles for 25 years and this is by far the best buying experience I have ever had. I think they are a family owned business and it definitely shows in the culture of the dealership. Everybody seemed to take pride in whatever job they had and treated you like a person and not just a potential sale - if you know what I mean. I dealt with an internet sales manager named Kwinn and his associate, Francesca. They were both courteous, professional, very knowledgeable about their product, hassle free and on top of their game. I'd buy my next car from them for sure. Chris
I want to thank the team as Mini Camarillo for the job they do in their service department! We always get a warm welcome, quick and reliable service here. They also do a good job of explaining the work they do on my car so I'm confident in the service that's being done. Keep it up guys!
I actually look forward to dropping off my Mini with the team at Mini of Camarillo. They are always friendly, quick and go above and beyond to help me. I would buy another Mini from this dealership simply because of the service level from the Service Department. Thank you.
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