Marty, salesman, is very professional and honest. He has held true to everything that he said he would do. I have no complaints with this dealership. If you are looking for a dependable used car, I highly recommend Marty. In today's society, this type of service is not the norm.
answered right away, gave me a lot of details before i had to make the trip up there to make sure i didn't waste my time. so many other dealers wanted a huge down payment, champs was able to do 500 down for me n monthly payment only like $247. love my car n very happy thank u again
Tony the sales rep. Was very helpful securing my car for me and providing transport for the cheapest price. And Barbara was very helpful preparing the paperwork necessary to close the deal and even got it cheaper than first thought. This is a dependable team at this dealership/auto auction I highly recommend these people for treating fairly.
Mike Wiebelhaus helped me when I turned in my lease and helped me get into
another lease and the vehicle I wanted and the payments. What I like about Mike
and Dorian Ford everyone has the supreme talent of listening and understanding
what the customer wants. They are very courteous, professional and go out of their
way to make sure you are 100% satisfied, weather you’re a first time customer or a long
time customer. What else I like about Dorian Ford is Mike and Carolyn (owners) will greet
you and make sure the service is 100% and will help you them self’s. I have checked
out other dealerships and I go back to Dorian Ford because other dealers cannot compete.
Team Dorian keeps up the awesome job. You are my dealer for life.
I had a horrible experience at this dealer but i can't blame the salesman Mike C. He did the best job he could with the process he was givin. He was courteous and polite and tried to handle the issues but his hands were tied by the useless policies and people above him. I would deal with Mike again but never the dealer. Being big and forgetting how to take care of the customer is what the dealer forgot how to do.
Took my car into the quick lane on a friends recommendation, not only was the experience amazing, Yahya was the best customer service rep I have ever had to deal with, I will be a forever customer. Thank you Jack Demmer.
by "Birthday gift" Steve from Shelby Township, MI
June 4, 2018
I traded in my used vehicle for a new Jeep and they gave me a great deal and fast and friendly service. I highly recommend my Salesperson Joli! She helped me find the perfect Jeep and made the whole process simple.
I found a truck I wanted on Cars.com and contacted the dealer. The salemen told me that when he went to pull it around he noticed a puddle and set the vehicle up for service. To make a long story short, the truck needed transmission repairs and the service department told me the truck was not available to sell until it was repaired. It is nice that they made sure the repairs were handled, but I wasnt kept informed and needed a vehicle quickly, so I purchased from another dealer.
Professional, courteous and pleasant employees. It is always a friendly environment. You always get a car wash after your car is serviced and you can refresh yourself with snacks and water.
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