The Service representatives at Porsche Bellevue are top notch. Very kind, knowledgeable and friendly. The only odd thing I experienced was that my loaner car needed a good cleaning. Haven’t experienced that before.
Drop-off for a warranty repair was painful. Only one person able to accept vehicles and was busy. Other employees milling around were deliberately ignoring waiting customers (there was another guy with me).
A few weeks ago turned up on a Saturday to look at buying a Macan. No salesperson was visible, anywhere. We left, and bought an Audi this weekend.
Why build such a fancy dealership and neglect to staff it?
Charles from Porsche Bellevue helped me with a test drive on a 2018 Macan which settled my decision for the car. I was hesitating between Macan and a Tesla model S. But Charles’ warm service made me feel very welcomed and I decided to cancel my Tesla test drive.
Took my Disco due to Tire sensor issues, they checked me in promptly, service advisor Robin was ok, it never hurts to smile a little bit - car rental was quick and easy. Car was fixed by the next day. I believe Alina assisted Mr at the time of picking up the car, she was nice and friendly. Overall, Excellent service.
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