Service advisor Nicholas is such an amazing guy to work with! He is very thoughtful all while striving to complete the task at hand all handling multiple clients. I’d like to say thank you for being extremely professional aiming to please.
I called the day before thinking my battery was low on voltage. The told me to come in the next day, which was great news. I met my service advisor David Riddle when I pulled into the service bay, handed him my key and he did the rest. He gave me a quote for the work, he kept me completely update on how the repair was progressing. I was back in my car with8n two hours and the car was spotless. Excellent service!!!
Incredible experience from start to finish. Nina and Brandon were both great and worked hard to get me exactly the deal I needed in a short time frame to fit my busy schedule. All around marvelous customer service and the best experience I have had, to date, with a car dealership. I give them my highest recommendation!
Came in for a complimentary tech inspection required for my day on the track. Jon was very helpful and answered all my questions. I was very pleased to see the technicians carefully go over the car so I was confident it was safe and ready for the track.
Exceptional Salesmanship From Inquiry through Delivery
by SNM2019 from DealerRater.com
December 6, 2018
The automotive purchasing experience is usually all about the sales person. As a long-time purchaser of luxury cars including Porsche, Audi and Mercedes, I can confidently say that the sales process I had with Jacob Wilmott was second to none. Detailed product knowledge, respect for the customer, exceptional sales skills, fast professional follow up to questions and ability to keep his commitments describe some of Jake???s attributes. I highly recommend Porsche North Houston, and I suggest that when you arrive at the friendly front desk - ask for Jake. You???ll be glad you did.
From the receptionist to the guy facilitating service customer exits there was a positive focus on the customer. My service manager really tried figure out the issue with my car. Simple diagnostics were not providing the answers but he was able sort out likely issues and remedies using alternative methods.
Jon Gosling is so helpful and patient. He corrected an issue that another dealership had wrong. The service and staff is great! Always accommodating and helpful. I highly recommend Porsche North Houston and Jon Gosling as your service advisor! He goes above and beyond to meet your service needs.
Good job! We appreciate the good service. Kevin Sturgess is great.
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