Updates via texts from Michelle are appreciated. Having a nice loaner made it easy to be without my own vehicle while in service. Explanation of final invoice helped with understanding what was done. Cordial and courteous customer service.
Michelle Gent was friendly and gave excellent service
by MY from DealerRater.com
December 4, 2018
There was a special oil change service deal posted online. I called to confirm before scheduling the service appointment, Then I learned that was not applicable to my Porsche model when I arrived, I was quite disappointed. Michelle Gent explained the situation to me and helped me through. In the end, I didn't waste my time making the trip. She got me a discount on the service even though not as low as the special deal, the car was serviced and washed while I waited at the dealership. I was pleased with my experience.
Thank you Cars.com! After weeks of searching and having a bad experience with one dealership... I happened to find a Duramax Diesel truck, on this site, in the middle of the night! I contacted the dealership and Jamal at Porsche of Stevens Creek helped me get my truck. I got such a great deal that now all my buddies are checking out the site too! LOL! I would highly recommend using this site to anyone looking for a car. They prepped the vehicle and it was in PRISTINE condition! Unlike other dealerships which presented cars that looked like they had just been towed! Being a Porsche dealership you expect the best and that's what you got. I can actually say I went to the Porsche dealership and bought a vehicle! It just happened to be an lifted 06 Chevy Duramax 2500 LBZ! If I ever win the Lotto I'll go back to Jamal!
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