Did my deal long distance after seeing the vehicle at a different dealership that did not want to share numbers so we could start a deal process. So, working with the dealership I. atlanta, we settled on a car and a lease deal. Went to pickup, signed all paperwork, and then found car was missing an item we really wanted. Miscommunication in the long distance deal. They worked hard, found the perfect car, and delivered it to us a little over a week later. Great job in overcoming the challenges of correct vehicle and long distance deal.
Chad went above and beyond expected service. I live in SC and connected with Chad on the internet. Once Chad and I agreed on the car and price he kept me in the loop constantly on its delivery. The delivery was late due to a recall, so rather than having me come to Atlanta he delivered the car personally to me over Thanksgiving weekend after the car arrived at the dealership. Could not have asked for better service.
Whole buying experience was fantastic. Couldn???t have been better in anyway. Mike was great on getting the deal done. Truly amazing all around. Pricing was 10x better than anywhere else in the country. Trade pricing equally as good. Smooth process.
The sales team was not pushy at all. I felt really comfortable in every aspect of the car buying experience. Although, I think I should have gotten a better interest rate, I was unsure of if I could negotiate that aspect of the transaction, but you live and learn.
I have been a long-time Porsche customer. When moving into the Atlanta area my previous dealer suggested Jim Ellis Porsche to take care of my cars. I've had great experience and support from the service group (a shout-out to Craig Buffinton who takes excellent care of my vehicles.) This was my first experience buying a car. It also was great. Brandon Matsumoto provided the "exact" amount of interaction and support for my wife and I to feel comfortable with the process. Ryan McIntyre, the pre-owned sales manager helped us work through a couple of points unique to our needs. The quality and depth of the selection was important. I have made my purchase of a CPO 2016 Cayenne S and am very satisfied with all aspects of the experience.
Great to work with. Fabulous experience. Not like the usual dealership. Felt more like I was getting a private tour of a privately owned collection of luxury and exotic cars. Great price, way below recommended, Matt was an absolute pleasure to deal with, very relaxed, very knowledgeable, helpful, and trustworthy. I will not stop buying cars but will likely only buy through Matt and Team One in the future. Highly recommended, you wont go wrong.
My sister had been looking for a car for a long time. The other dealerships did not take her seriously. We pulled up to ALM at the Mall of Ga. and was greeted immediately. She told them what see had seen on line. Ali & Tammy brought us snacks while we waited to see the car. The price on line was the true price. It was such a relief to have a honest salesman. Ali bought our dinner while she purchased her beautiful SRX. It was the least stressful experience I have ever had buying a auto. I would recommend Ali to anyone looking for a vehicle. I will be buying my next car from him.
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