I inquired on a vehicle and received a very prompt response through both phone and e-mail. Unfortunately, the vehicle that I was interested in had been sold earlier that day. They apologized for the inconvenience and even gave me a time frame for the ads to be removed.
I received a follow-up a day or so later to see if there was anything else they could assist with. I have my heart set on a very particular vehicle, so I declined, but the extra effort was appreciated - even more so because they have not continued to reach out after making it clear that I'm out of state and not looking for anything except that particular vehicle make / model and options.
Never have I been more pleased with the whole buying process. From the moment I contacted Kyle Bailey, till the moment I drove up to look at the CPO Jaguar XF, through the negotiations and delivery process, I have never had a better buying experience. I felt welcome at the dealership, and I highly recommend not only the Internet Sales Manager Kyle, but the dealership as well. Well worth the drive from Atlanta.
I've purchased Jaguars all over the country......Dallas, Chicago, Minneapolis, Miami.....and never has the process been as friendly and efficient as Chattanooga Jaguar. I live in Illinois, contacted Josh Smith and he took care of every detail.....the car was ready for me to pick up....the financing all arranged except for my signature......he spent half an hour going over the XJ's features.....and I was on my way home!!!!.....and I also confess to being a bit on the cheap side and I can tell you that the very competitive pricing was the determining factor in choosing Chattanooga Jaguar! You simply can't make a mistake by dealing with them and I have never been treated as well as by Josh Smith!!
My wife and I had an extremely positive experience with Land Rover Chattanooga. We worked out an agreement with Jack Wilson to purchase a LR4 with what we had expected would be a factory DVD player that still needed to be installed. It turns out the dealership was only able to get the aftermarket version. We had already purchased the vehicle and put 2,000 miles on it when we discovered this didn't work. Our son has hearing aids and is unable to use headphones and my wife has to take him to many doctor appointments out of town and can't work an aftermarket DVD from the front seat. We brought these concerns to Jack Wilson and he took them to his manager (James). James without a second thought or even a call from us asked Jack to get us a new LR4 with the factory DVD. He took our old car back and the dealership ate the expense of the miles and the difference in cost. Jack and James earned customers for life. I highly recommend working with this dealership.
Salesman Dion alcantara was more than helpful,he was very patient ,it wasn't until I went into the finance person Carlos that everything changed.i purchased the road hazard and some stupid program called dot.three days later tried to cancel both I could only cancel road hazard but I won't get credit till lease runs out.is that Fu or what.the other I was told x Carlos I couldn't cancel when the contract gives you thirty days to cancel.at this point I am thinking of cancelling the theft system also.i am so upset over this experience.and to top it all I have to worry about not having a spare.how stupid is that?
I was looking to trade in my aging Porsche 911. Rick Balas was our salesman and he made the trade and purchase "happen." The process was fair and enjoyable. Everyone we encountered was professional and courteous. Additionally, they were knowledgeable.
Bought my new car here, Nicole and Kevin helped me a lot! Always nice and made the car buying experience easy and simple! My car is beautiful, great detailing department and extremely clean shop and show room! I would recommend this dealership to anyone! Thanks Porsche of Beachwood it was a pleasure doing business!
This is my third Porsche bought at this dealership. The Porsche Exchange in Highland Park by far is the best Porsche dealership in the Midwest. From customer service to technicians to sales they care about you. I've owned many cars and I will continue to buy my Porsches only at the Porsche Exchange in Highland Park. Thanks so much for everything like always. Herb Willems
Fantastic sales, financing and service ... all get 5 stars
by wcm from DealerRater.com
November 28, 2018
Scott is the ultimate professional. His knowledge and love of cars (Porsche) shines through when he speaks to you and shares his passion. I initially met Scott while looking for a part for another Porsche that I had recently gotten (used from a friend). Scott not only advised me about the part, he actually showed me how to un-install the old part and install the new upgrade. The Parts manager did the same thing for me for another upgrade. About a month later, my wife was looking for a new car and Scott took the time to teach her about the various models, not just 'push' her to buy a car. I will continue to be a client of theirs and have told many friends that they should look at this dealership and work with Scott Doty when they are considering a Porsche.
I can’t say enough great things about Christian and the entire New Country crew! Spencer Lewis has been an absolute pleasure to work with on multiple car purchases over the past few years. Jake and Nick in service always go above and beyond to ensure flawless results. This group really cares about the customer experience and it shows! Highly recommended!!
What a terrific experience buying my used Cayman was at Porsche of Warwick. Kristina was a joy to work with; taking the time to really explain everything to me and making sure I was satisfied with everything along the way. Dennis provided a very smooth, hassle free buying experience, as well. Even though I was purchasing just about the least expensive car on their lot, I was treated with the utmost respect and felt comfortable at all times. I would recommend this dealer to anyone interested in purchasing one of these fine automobiles.
I contacted the Sales Manager Haydn Howe, inquiring about this vehicle. I live in Hawaii and was vacationing to the Chandler area. I arrived at the dealership on Tuesday morning and Haydn asked Emil Najar to show me the vehicle. Emil took me through the car and answered all of my questions. We went out on a test drive and the car performed fantastic. I was going to look at another vehicle, but I was enamored with this car. I made an offer and it was accepted. The paperwork took a little longer than normal, as I financed through USAA and the car is going to be shipped to Hawaii. I drove the car for 5 days in the Phoenix Valley and now it is back at the dealership, awaiting transportation to Hawaii.
Emir's knowledge about Porsche is amazing and he gave me great insight into this vehicle.
Lastly, I had some concerns about the IMS bearing issue and the General Manager Russell Schwartzman took the time to explain this issue and reassured me about this great car I was purchasing.
I have bought many cars and this was a straight forward transaction, no issues at all.
I ordered an Audi Q7 remotely
The rep and financing manager were courteous and fast to process the deal. It took only a few days to have the whole contract signed and the car shipped. The car mileage and Carfax report were as displayed online.
I asked the rep if the car had no specific damage that I couldn;t see on pictures he said no but there were actually several scratches on the inside plastic nothing huge but still disappointing
The manual included was for another model (TT)
Overall a good experience with a courteous and responsive team I'd recommend working with them
I was completely impressed by Seth (sales consultant) and Jonathan (finance manager) during our car buying experience at RTGT!! We're from the Spokane area and were a little leary about purchasing from a distance, but Seth and the team made the whole experience so smooth! Seth even went out of his way to pick us up and bring us to RTGT. They were easy to work with, talk to, and they really rolled out the red carpet for us (we purchased a pre-owned SUV).
Our best ever vehicle purchasing experience, no contest!!
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