I had the pleasure of working with Mike Young and Richie Garchitorena when I bought my first car (just last Monday!).
They were incredibly friendly and welcoming. The entire process was so relaxing and they made everything so easy to understand as well. I really couldn't have asked for a better experience (or better help) buying my first car.
Simply a Drivers SUV
by woodnook123 from Kalamazoo, MI
January 6, 2019
Love the Macan! You get the utility of a small SUV with the absolute drivability of a Porsche. Holds the road like a small sports car. The 3.0L V6 in my model S has enough power to be crazy fun without getting me too many tickets... Although the 3.6L would be cool. The interior is very comfortable with amazing fit and finish. Leather is nice and soft. Back seats don't have a ton of room for adults, but I don't ride back there!! It is pricey to buy and to maintain, but it IS a Porsche. When I'm ready, I'll buy another one.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Most reliable and comfortable car I ever owned
by PorschemacanS from American Canyon, CA
December 8, 2018
This vehicle met all my needs including long distance drives, comforts and safety. My wife loved it a lot and she mostly used it for her work and commute. Its interior is also very comfy and has a very good sound system.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Perfect combination of a sports car and an SUV!
by Tall Grey Guy from Fremont, WI
September 26, 2018
I have a 2017 Macan S model with the 340 HP V6 Twin Turbo. Plenty of head, shoulder, leg room for my 6'4" size. Super handling, acceleration, and strong braking. Excellent traction in snow without dedicated snow tires. Throaty exhaust note in sport setting and during every start up. Back seat legroom is minimal. You can open hatch remotely, but must push button in hatch to close. Inserting key in the left side of dash is different, but easy to get used to. Oil changes at $250 are a bit steep. No dip stick to check oil. 1st and 2nd year depreciation is extreme. Very disappointed to find that trade in values are far less than the sales guys tell you even with low mileage. Takes about 3-4 months to order one. Dealer stocks are limited and tend to be the overloaded option versions with very high MSRP's. Even the 4 cylinder models can approach $70K.
Overall a truly great car in every way. Porsche Customer Care is outstanding and super supportive. Local dealer staff is very knowledgeable and helpful.
There really is no substitute. Do your homework, test drive the various Macan and competitive cars in its class, and you’ll quickly realize that the purchase of a Macan will be one of the best purchasing decisions you’ll make in your lifetime. Thank me later.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Most fun to drive vehicle I have owned!
by jwmb001 from Atlanta
August 7, 2018
This car is the perfect mix of styling, performance and utility. It is not for the family with lots of luggage for multi kids. Performance and handling is extraordinary.
Todd Smith was Excellent! Very Professional, friendly, and knowledgeable, along the entire staff. From the Sales Manager Sean Johnson, who was quick and genuinely happy to greet and thank us for our purchase, to the Finance Manager Robert Palidora, who was a pleasure to deal with. Everyone was outstanding! They had the exact car we inquired about on a Friday, and Todd remember to call us prior to us making the trip to assure us it was still there when we agreed to make the trip up on Tuesday. This is our first Porsche, and will not be our last...
by Beverley from Somers
July 18, 2018
Never thought I would buy a Porsche SUV but while waiting for my husbands car to be serviced I wandered into the showroom. Sat in the Macon and immediately loved the driving position and the level of finish in the interior. Took it for a test drive and was hooked. The car is a driving car and it makes me smile to drive it. I love it.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Driving is fun again.
by Goodchip from Edmonton, Alberta
June 17, 2018
I've been a BMW owner for 14 years. when I drove my first BMW, a 325i, back in 2004, I thought...ooooh this is different! Over the years I went from the 325 to a 528, a 535 and finally an X5. I was ready for a change. When I test drove a Macan GTS, I had that same feeling - oooh, this is different! I made a deal the next day.
The direct connection to the power and the road is unlike anything I've driven since that first BMW back in 2004. The fit and finish is impeccable. The technology is adequate but not overwhelming. Really love the traditional analog tach and speedo (as opposed to the total glass cockpit of say an Audi Q7). This is about the car, not the techno wizardry.
I'm 6'3"" and a cyclist, so interior space is important. The Macan has at least as much headroom and shoulder room as my old X5. Really. And way more shoulder room than a Range Rover Sport. (I know, hard to believe, but believe it!). And with the rear seats down, my bike fits in the back without even having to remove the front wheel.
Driving is fun again. I love my Macan GTS.
I experienced a little hiccup with this dealership, but it was quicky resolved by Mr. Paul Nogrady. After speaking with Paul about my issue, he assured me that he would "make things right." I must say, Paul didn't make things right, he actually MADE EVERYTHING BETTER! The vehicle that I purchased was BETTER than the one I initially wanted. The experience that I had with him was BETTER than any of my other car buying experiences, and Porsche of the Mainline is BETTER than any other dealership I have dealt with. I cannot express enough gratitude to Paul, Frank, and Taylor. Thanks again for your professionalism.
Really tight handling - mini SUV sports car
by HappyDog from Cleveland OH
April 27, 2018
Great handling/grip of the road. A little short on space (back hatch). The most smoothly shifting automatic gears I've ever experienced. The 2017 model offers Apple car play and blind spot monitoring - two great features the car should have for the price.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
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