It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Simply a Drivers SUV
by woodnook123 from Kalamazoo, MI
January 6, 2019
Love the Macan! You get the utility of a small SUV with the absolute drivability of a Porsche. Holds the road like a small sports car. The 3.0L V6 in my model S has enough power to be crazy fun without getting me too many tickets... Although the 3.6L would be cool. The interior is very comfortable with amazing fit and finish. Leather is nice and soft. Back seats don't have a ton of room for adults, but I don't ride back there!! It is pricey to buy and to maintain, but it IS a Porsche. When I'm ready, I'll buy another one.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Most reliable and comfortable car I ever owned
by PorschemacanS from American Canyon, CA
December 8, 2018
This vehicle met all my needs including long distance drives, comforts and safety. My wife loved it a lot and she mostly used it for her work and commute. Its interior is also very comfy and has a very good sound system.
I have a 2017 Macan S model with the 340 HP V6 Twin Turbo. Plenty of head, shoulder, leg room for my 6'4" size. Super handling, acceleration, and strong braking. Excellent traction in snow without dedicated snow tires. Throaty exhaust note in sport setting and during every start up. Back seat legroom is minimal. You can open hatch remotely, but must push button in hatch to close. Inserting key in the left side of dash is different, but easy to get used to. Oil changes at $250 are a bit steep. No dip stick to check oil. 1st and 2nd year depreciation is extreme. Very disappointed to find that trade in values are far less than the sales guys tell you even with low mileage. Takes about 3-4 months to order one. Dealer stocks are limited and tend to be the overloaded option versions with very high MSRP's. Even the 4 cylinder models can approach $70K.
Overall a truly great car in every way. Porsche Customer Care is outstanding and super supportive. Local dealer staff is very knowledgeable and helpful.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Porsche. There is no substitute.
by derv88 from Oak Park, IL
August 23, 2018
There really is no substitute. Do your homework, test drive the various Macan and competitive cars in its class, and you’ll quickly realize that the purchase of a Macan will be one of the best purchasing decisions you’ll make in your lifetime. Thank me later.
My two contacts were with Harry The salesman and Steve in the finance department. Both were extremely knowledgeable and professional. Let me just start by saying I live two hrs from this dealership and Harry made the one day prossess a pleasant experience. Steve in the finance department was also completely professional and answered all my questions with confidence and knowledge. I would definitely recommend this dealership to people I know, and will definitely consider this dealership in future vehicle purchases.
New to me but love it so far!
by woodnook123 from Kalamazoo
July 24, 2018
Love the design, quality of interior materials and absolutely love the performance of the Macan. This is my first Porsche, so I don't have long term reliability opinion yet.
I just picked up my new car at CarMax of Hartford and, I have to say, this was the best car-buying experience I have ever had. I had found a Ford Explorer that I wanted to see on their lot. I put a hold on the vehicle on their website, very early in the morning. By 9am the same morning, I was contacted by Rocco Toce, the most awesome sales person around. I have bought many vehicles through the years and he is the top of the list! We went to look at the truck and he had it clean and ready for us to test drive. We loved the truck but it just didn’t have all the options that we were looking for. I found the exact Explorer we wanted in New York and Rocco jumped right in to help us transfer the vehicle to Hartford. I have to admit, it IS a leap of faith to pay the transfer fee upfront before even seeing the vehicle in person. Rocco jumped in and took over. He spoke to the other CarMax and had them check every part of the vehicle out. I felt very comfortable after he called and told me the truck sounds good. My Explorer made it to Hartford very quickly and Rocco immediately checked it out and let us know it was perfect! I went to see it yesterday. It was beautiful and in the best shape. Rocco took us through the entire car and never rushed us through anything. He sent our Explorer to detailing while my 2009 Silverado was appraised. I received a fair price for my trade and the deal was smooth and handled professionally by the staff. I’m pretty sure I have not had a better car buying experience. Rocco and the team at Hartford CarMax could not have done more to make our experience the best. I did a ton of research about CarMax like I’m sure everyone does. I drove over an hour to work with them and I am so glad I did. We walked out of there with a great, shiny Ford Explorer and the greatest car buying experience!
by Beverley from Somers
July 18, 2018
Never thought I would buy a Porsche SUV but while waiting for my husbands car to be serviced I wandered into the showroom. Sat in the Macon and immediately loved the driving position and the level of finish in the interior. Took it for a test drive and was hooked. The car is a driving car and it makes me smile to drive it. I love it.
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