I was looking to trade in my aging Porsche 911. Rick Balas was our salesman and he made the trade and purchase "happen." The process was fair and enjoyable. Everyone we encountered was professional and courteous. Additionally, they were knowledgeable.
I had been searching on-line for months for a Macan S and finally found this one at Porsche of No Olmsted. I shot a quick email inquiry and within minutes heard back from Ken Daugherty. A few quick emails and 2 phone calls later, I had made this purchase. I had never bought a vehicle from an out of state dealer. Ken made this just seamless and flawless. Their price was better than any comparable car I had found with any local dealer. They arranged for a "door to door" covered truck delivery. Ken and I then did the vehicle orientation via face time on phones. I have purchased countless vehicles over many years. This experience was my best ever...period. Thank you Ken! David
Best experience buying an automobile I have ever had. Found this car online. Called and talked to Tim. He was professional, courteous, and knowledgeable. Drove from Central IL to Cleveland in the middle of December. Tim had all paperwork ready and the Panamera was sitting on the showroom floor waiting for us. I had a trade in and the dealership went out of their way to make a deal I was happy with. Tim called to make sure I got home OK as there was several inches of snow the next day. He followed up with a call a week later to make sure we were satisfied with the car. The title took a little longer to get than we thought it should. One call to Tim and it was here within the week. Thanks again Tim.
I bought a 2013 911 Porsche from Porsche of North Olmsted. I had never bought a car off the internet let alone a Porsche. Everyone I dealt with was knowledgeable, courteous, and responsive. The price was competitive. The vehicle was delivered as promised in great condition all the way to NY. I would probably buy my next Porsche at this dealership in 5 years.
I recently purchased a Porsche from North Olmstead and my sales rep was Selena Towell. She was amazing! From the beginning to the end, she was available whenever I had questions and kept me informed about when my vehicle would be delivered. When I went to pick up my vehicle (drove from Michigan), she sat in it with me and explained all of the different features and options. I would recommend this Porsche dealership and highly recommend working with Selena Towell!
Recently I went with my wife to window shop for a Porsche and I was introduces to Selena who turned out to be very curteous, polite and extremely knowldegable about all Porsche lines but we were in interested in Cayenne. She took her time and very methodically and thoroughly explained all the features. Selena was awesome. Two hours late I was able to trade in hassle free my Lexus and was able to lease 2014 Cayenne. Everyone was extraordinarily efficient that same day I drove home as a proud driver of the superb car. I highly recommend this dealership and Selena.
Curtis Cheney was fantastic. I have purchased numerous cars in different States and Curtis ranks one of the top sales consultants I have dealt with. I would definitely suggest asking for Curtis to be your salesperson.
Bought my new car here, Nicole and Kevin helped me a lot! Always nice and made the car buying experience easy and simple! My car is beautiful, great detailing department and extremely clean shop and show room! I would recommend this dealership to anyone! Thanks Porsche of Beachwood it was a pleasure doing business!
I had the pleasure of working with Tiffany Hansen. She was very pleasant and very knowledgeable. She was able to answer any questions about her product and responded quickly to price and trade inquiries.
I cannot express how incredible the service was at Beachwood Porsche. From the minute we walked in the door to the time we left my expectations were not just met but exceeded ! I highly recommend anyone who is looking for exceptional customer service to come to Beachwood. This is my second Porsche that we have purchased and I must say the service here I'll does any dealership I have ever dealt with.
We couldn't be happier with our experience at Porsche Beachwood. Navigating the car buying experience for the first time here in usa (we are Australian) was tricky to say the least. Other dealerships were not willing to help us, or explain the process, but Porsche Beachwood made it all very straight forward, and gave my wife and I the confidence we needed to book a one way airfare from New York to go and pick up our used car, and drive it back home.
Buying was a great experience - Brennan Fox went above and beyond, answering all questions and sending personalized videos of the car we were interested in. We really appreciated his honesty and effort he went to pointing out a few minor nicks and scratches. Because they had nothing to hide we felt confident in the purchase. Car was immaculately detailed when we went to pick it up.
Finance was the best we found by far, and our limited credit history in USA was not easy to deal with but Andrew found us a fantastic deal that suited us perfectly.
The warranties they offered us were offered without any pressure at all, and all very well explained, and very reasonably priced.
Have never written a review before but feel compelled to write this because I read all these reviews when shopping around!
I was looking for the perfect SUV for 10 months and found the perfect solution at Porsche Beachwood. Huge thanks guys!
Although I did not buy, it wasn't because of the service or price. They were very willing to negotiate and be fair in the process. I can't stress the importance of coming across sincere and respectful to your Clients. It goes a long way in building a brand, referrals and repeat business.
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