Brian is wonderful, helpful, honest & dedicated to making yo
December 3, 2018
I was a cash buyer but had kind of a hard ???unicorn??? hunt after trips to every Nissan dealer in 50 miles of metro Detroit I was encountering no one who wanted to help me track down the specific/make/model & trim package my husband wanted (which I wanted to surprise gift him) absolutely everyone else sales people/dealership GM???s extra just wanted me to take what they had in stock that the wanted to sell finally in frustration I went online & asked my contact list if anyone had a contact that could actually try to get one of 3 cars I???d indentified at out of state dealerships ??? a former owner of a Nissan dealership himself pointed me to Brian & his associate Scott. I emailed telling them my disappointments in locating this vehicle & they said come on in & let???s try to make this surprise gift happen. I was so grateful I was will to accept anything treatment-wise ??? so imagine my surprise & happinesses to arrive at a modern, clean well maintained dealership & be graciously helped by everyone one (3 other sales people who didn???t try to sell me anything but directed me to Brian, got me seated & with a cold beverage while he finished with another customer. Scotte came & met me & tracked the VIN #???s I had, the GM came over to be introduced & a charming salesman Christopher talked cars with me while the other out of state dealership managers were contacted to be negotiated with. To say it was my very best dealership experience in 50 years is to under sell the difference between Brian & his team and the 8 dealerships I went to. I would recommend Brian, Scotte & Chris highly but absolutely everyone I encountered I would be willing to work with in the future. So if you hate how other dealerships treat you when you try to buy what you want & give them you hard earned money then you should definitely come here where they understand who is the customer; ai???m a Realtor so I appreciate great customer aervice! (Oh & I should mention, I didn???t realize it was month end the day I was in & still no one acted like the couldn???t be bothered because my deal wouldn???t be closed by end of day; no one said or acted like ???come back later???.).