Fantastic car dealer, Luke was great. Price was so low I thought it could be a scam but was ecstatic when I learned how transparent they are. They did a full inspection before I submitted the final payment and took care of much more than I anticipated.
Our salesman Brandon Raap was excellent and very knowledgeable. We felt very comfortable at this dealership and were treated fairly. All promises were kept and the Manager was very courteous. Overall this was an exceptional experience and we will definitely purchase from this dealership again.
Fantastic dealership. The people here are so friendly, I don't know a better place for someone to buy their car. I've bought two cars from here already and I know I'll be back when it's time to get another. They work for the people which I truly appreciate. Other dealerships just look to get the most money from me, but here they care about customer satisfaction. Check it out and I promise you won't regret it.
I came here to buy a car well over a year ago now.
When I walked into Future Auto Sales, I was greeted by a salesman who didn't seem like he was pushing to sell me a car, and really wanted to make sure I got the exact car I wanted. Both Jesse and the owner of the dealership, I believe Arthur was his name, are extremely nice and helpful. By the end of the day, I left with my car and felt like I had make a few friends. Furthermore, they've even given me great deals on oil changes, which is great because I live so close by. If you're considering this dealership, I highly recommend it!
I found my sales person (Glen) to be very attentive and knowledgeable. He was personable, accessible, and worked late into a Friday evening to address our concerns. The dealership kindly accepted our offer knowing that they were accepting less than than the true value of the car. Every aspect of our purchase was A-plus. We did all of the transaction via telephone and shipped the car to Albuquerque. They were even kind enough to fix small wheel issues as good will. This was totally unexpected and greatly appreciated. This car was purchased for our son who is in college. He (we) hopes to hit it big in the film industry. He is a car nut and Beverly Hills Porsche will (and deserves) his future business. Thank you.
After a terrible experience at Rusnak! I had the car there(Rusnak Service Dept." for 5 days with an appointment before they did a "Check Engine Light" Like.. come-on! Really!? I decided to take my Porsche out of there and called Porsche Downtown in L.A. and made an appointment for tomorrow morning with Andy Acevedo Service Advisor. Great guy! I dropped my car the next day and they gave me a beautiful loaner. Which Rusnak never offered me the last four times I had brought my 991. I received a call from Andy around 2 p.m. and told me they replaced a defective engine thermostat and the vehicle was ready for pickup! Like Wow!
THANK ANDY AND L.A. PORSCHE FOR THE GREAT SERVICE!
Although I didn't end up purchasing a vehicle from STA, I'm happy to have discovered them. Jonathan took care of me right away, and allowed me to fully test the Cayenne GTS that drew me to the dealer.
Things to note -
This 3rd party dealer specializes in Porsche sales and repairs, that means they have a great inventory of older to newer Porsche's for sale and a full mechanic shop on site.
So why not 5 stars overall?
Well, unfortunately the GTS they had wasn't in the best shape and clearly needed some TLC before being shown for sale (car parts in the trunk, battery dead, ash tray stuck open). Now this could have been due to bad timing on my part but still - if you are going to specialize in Porsche sales and charge at the higher end of the cars value then the cars on the lot need to exude the German values the brand is known for. That being said I have my eyes on future offerings from this dealer and hope something wows me into a sale next time.
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