Best buying Experience!!!!
August 8, 2018
Let me start of by saying that i would give them more than 5 Stars if that was Possible! Was looking for a Cayenne or a Macan, and reached out to them via email. Rich promptly contacted me, and I gave him my requirements. He mentioned that he had a couple cayennes that just came in, which were not on the webite yet, but would send me pics later that night, which he did. I liked one, called him back, and we agreed on a price. He was very candid, and professional in his interaction with me. Set up an appointment, and went to the showroom a couple days later (it is a 1 hour drive for me). Was warmly greeted by Rich, and I told him i was still confused on whether I want a Macan or a Cayenne. he spent quite some time with us understanding our family needs, and explaining the differences. He then introduces us to Aldo, our Sales Rep, who is another amazing gentleman. I wanted to test drive multiple versions , cayenne, macan, macan S, and he very patiently spent time with us explaining everyhting, and let me drive to my content. I finally settled on a Cayenne, and finalized the deal. We settled on a ick up date, and when I came back to pick up my cayenne, everything was ready to go. All the paper work was done and ready for me. We completed the due process, and Aldo walked me through all the options, and spent all the time needed until we felt comfortable. Here is where they really earned my business for life - Picked up car, came home, and after a couple days, I noticed a small tear in the rear seat. To tell you the truth, I dont know if it already existed or if I did it, but I called Aldo back, and asked if they could fix it. he asked me send him some pics, and no questions asked, they even sent a guy to fix it at my home, so i dont have to drive an hour to their showroom!!! Now, thats what I call the best Customer Service. if I am in this part of the country, I always do business with Porsche of Greenwich!!! Thank You Rich and Aldo for the wonderful experience.