After a terrible experience at Rusnak! I had the car there(Rusnak Service Dept." for 5 days with an appointment before they did a "Check Engine Light" Like.. come-on! Really!? I decided to take my Porsche out of there and called Porsche Downtown in L.A. and made an appointment for tomorrow morning with Andy Acevedo Service Advisor. Great guy! I dropped my car the next day and they gave me a beautiful loaner. Which Rusnak never offered me the last four times I had brought my 991. I received a call from Andy around 2 p.m. and told me they replaced a defective engine thermostat and the vehicle was ready for pickup! Like Wow!
THANK ANDY AND L.A. PORSCHE FOR THE GREAT SERVICE!
Leased a 2018 White on Red Panamera from Porsche of DTLA on 12/15/17 the sales person Roger and the manager Johnathan made everything easy for me from A to Z. Hands down the best Porsche Dealership I've ever been to.
Our salesman Brandon Raap was excellent and very knowledgeable. We felt very comfortable at this dealership and were treated fairly. All promises were kept and the Manager was very courteous. Overall this was an exceptional experience and we will definitely purchase from this dealership again.
I found my sales person (Glen) to be very attentive and knowledgeable. He was personable, accessible, and worked late into a Friday evening to address our concerns. The dealership kindly accepted our offer knowing that they were accepting less than than the true value of the car. Every aspect of our purchase was A-plus. We did all of the transaction via telephone and shipped the car to Albuquerque. They were even kind enough to fix small wheel issues as good will. This was totally unexpected and greatly appreciated. This car was purchased for our son who is in college. He (we) hopes to hit it big in the film industry. He is a car nut and Beverly Hills Porsche will (and deserves) his future business. Thank you.
I am satisfied with their service and facilities, but repairing cost is too much high comparing other brands. I am driving passat, but I am so worried whenever I get some warnings including oil changes. You will know that changing oil cost is very expensive.
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