After a terrible experience at Rusnak! I had the car there(Rusnak Service Dept." for 5 days with an appointment before they did a "Check Engine Light" Like.. come-on! Really!? I decided to take my Porsche out of there and called Porsche Downtown in L.A. and made an appointment for tomorrow morning with Andy Acevedo Service Advisor. Great guy! I dropped my car the next day and they gave me a beautiful loaner. Which Rusnak never offered me the last four times I had brought my 991. I received a call from Andy around 2 p.m. and told me they replaced a defective engine thermostat and the vehicle was ready for pickup! Like Wow!
THANK ANDY AND L.A. PORSCHE FOR THE GREAT SERVICE!
Leased a 2018 White on Red Panamera from Porsche of DTLA on 12/15/17 the sales person Roger and the manager Johnathan made everything easy for me from A to Z. Hands down the best Porsche Dealership I've ever been to.
Every visit to Mckenna has been beyond my (an OCD Porsche owner) expectations. I was in for a basic service this week and when an additional repair was needed I was immediately offered a loaner car. Wow, another fun Porsche to play with! Now I really have a (first world) problem, as Im tempted to buy a new car...
Regarding the service, its simply the best choice to follow the factory recommendations AND have it done at a certified Porsche dealer. My experiences with Mel and his team (Bryce is my advisor), have always reinforced this choice. The prices are fair, and their knowledge of the product and advice are always offered with my best interest in mind. Thats important to me.
Now, hopefully Ill be writing another review for the sales team soon!
Service, mechanic automotive repairs are outstanding which is everything that's expected (AIM high) for ones investment. Secondly, as a consumer looking for a great price and quality automotive repairs allow me to drive my vehicle as expected feeling safe.
Thus, Jenny, Brice and management are awesome ambassadors of what Porsche represents...fast racing machine of excellence.
I have been followed my Porsche sales manager Tim Churchill over 10 years, I consider myself is a very picky customer. Tim just knows my taste/preferences on the cars, and he will always be able to get what I am exactly want. So, thank you Tim for taking care of us for all these years!
I am delighted with the quality of service provided by McKenna Porsche. I appreciate Bryce and Mel's responsiveness and the way they conduct business. I will strongly recommend McKenna to others because of my satisfaction with their service. I look forward to doing business with McKenna for years to come.
The entire process was done over the phone with necessary paperwork handled by a third party.
The entire staff was very professional and friendly and made the entire transaction easy.
I would highly recommend McKenna Porsche especially for the hard to find cars. Byron was especially good to work with on this purchase. Mel in the service department was also very helpful in answering my questions about the car.
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