Kevin Taylor did excellent sales work with us, his efforts to give us the best car buying experience were very appreciated! After the sale, I had a question about something and could not get through to anyone at the dealership on multiple occasions. Kevin's extension didn't work, the sales department didn't answer their extension on no less that six occasions, and the automated voice prompts to reach the operator were met with a never ending looped recording of "that is not a valid extension". I finally got through to someone in Service who routed me to Finance, where Albert was extremely helpful. Your people are great, but your phone system was seriously broken from September 12-21, 2018.
Very reliable vehicle
by Big john from Ft wayne Indiana
December 11, 2018
Love the heated steering wheel and seats. Remote start was a great option. The truck averages 15 mpg overall city/ highway. Comfortable ride for a truck!!
Easiest car buying experience, that I have had, in recent memory. I picked the car out online, and called to make a deal on it. We agreed, and when I arrived, everything was printed up, and ready for me to go. Thanks so much guys. I will definitely be doing business in the future, and recommend to my family and friends!! :)
2012 Dodge quad cab Big Horn
by Trouble from Norris Arm,NL ,Canada
November 8, 2018
Got a loud sound, change tires , replace front shaft on drivers side , replace bearing in back axle .
Still got that loud noise sound!!
What’s the problem
Completely satisfied. Reliable, sporty, powerful, comfortable. Best pickup truck that I have owned in the past 20 years. I'm sure that the new one I just purchased will match or maybe even exceed my expectations.
I have been going to Grapevine Toyota for several years now. This is the forth Toyota purchased from them and the service has always been excellent! Thanks in part to my asst. service supervisor Robert Moran and the whole service staff.
I came in June of this year to get our Toyota Highlander serviced and have the Zak-Tek protection applied (which is great) and went over to see Neal Asaad the General Manager just to say hello.
He asked me how my 1970 Grand Prix was doing. I told him that I was going to get the old factory R-12 A/C replaced for a new R-134a replacement unit which would have to be shipped in from Florida. The garage where I was going to take it quoted me several thousand dollars to tear out the old factory air and put in the new one, and keep the car for three days.
This was after going to three different places to get an estimate where I asked about doing a retrofit kit, (I was still wanting to keep it original as I have owned it since it was new) no one was interested in doing that because they said they couldn’t guarantee it not leaking or that the compressor bearings might be worn out and other excuses for the system not working.
Neal suggested that I bring it in and let his service techs look at it.
He introduced me to John Farley his fixed operations director and Karl Landerholm his shop foreman. They said they would check it out and let me know later that day. They captured what little R-12 Freon that was in it and cleaned the system out and refilled it with environmentally friendly R-134a Freon. After keeping it overnight to check for leaks I picked it up the next morning.
To make a long story short.
They did a great job! “Above and Beyond”. It has performed perfectly all-of this hot summer without any leaks or problems for just a couple of hundred dollars.
Truly a Friendly, Fair and Professional Dealership!
I went in to look at a 2013 Chevy Silverado the customer service was great and I bought the truck the first four days I drove it the check engine light came on the brakes were making noise and the ac quite working I called up Bailey and she explained that I bring it in they fixed all the problems on the truck and gave me a loner to drive I love this place and will be back for future purchases and will tell all my friends
THE RAM TRUCK WITH SPORT PACKAGE I STUNNING AND COMFORTABLE. THE POWER OF THE 5.7L HEMI IS NOT CONTESTED AMONG OTHERS. THE 4X4 TRUCK HAS THE POWER, GRIP AND STABILITY I NEVER EXPERIENCED WHEN COMPARING TRUCKS. YOU WONT AND SHOULD NEVER BE DISAPPOINTED. THE MOST RELIABLE FULL CLASS TRUCK ON THE MARKET HANDS DOWN! i WOULD HAVE IT NO OTHER WAY! RAM ALL THE WAY!!!
I had a great experience from beginning to end. My truck was completed in a few hours and the service rep called promptly to let me know. He let me know exactly what was done and when my next service was due.
Rebecca was amazing and kept me laughing there was no problem too big or too small she handled everything she was a rockstar. I highly recommend her!
Loved it until major issue
by Horseowner from Spokane, wa
January 6, 2019
Absolutely loved my truck. It was the best vehicle I had ever owned. Most reliable!!! I had 150k miles on it and never needed any repairs (brakes, tires, battery etc were done as regularly required) but the cam shaft went suddenly and mechanic actually recommended a whole new motor.
Went to look for a specific vehicle. It was at body shop for ding repair. Mike offered other alternatives until it arrived. Once “the car” arrived my son took one look and was SOLD!
Drove great, mechanic said super clean engine, more than fair price. Mike went above and beyond to make sure it was ready to go for me.
Will definitely return to purchase vehicles for my other kiddos.
This truck is awesome!
by Sharkbait from Anchorage, AK
December 3, 2018
Before this truck I had a 1968 F-250 so definitely an upgrade, but the truck is amazing it drives so smooth and comfortably and it came with the 5.7 Hemi and definitely performs very well when you want the horsepower. It has been an all around amazing and reliable truck in my daily life, and can be put up against pretty much any job you would have for it.
Ronnie and the guys showed me a few cars that meet my criteria after showing me the one I originally came in for. They found out what I was looking for and got me into a good vehicle and made a good deal. They have a very large selection to choose from.
Very, VERY friendly staff. Made me & my fiance' feel at home. Took us through the buying process in a fast yet understandable way. Easygoing people. Even took off $50 buks for travel. I recommend.... Would give ten stars if I could. Will be back soon for that cuv...
by Debuw1 from Warwick ny
December 5, 2018
Great power runs excellent 4 x4 goes through anything beautiful truck easy to drive would recommend the ram to everyone
Price was right in my budget
I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.