I bought this 2012 Ram 1500 Big Horn four years ago, it was previously owned and well cared for. The only real issue I had was the right side exhaust manifold bolts broke. I was on vacation at the time and I took it to a local Dodge Ram dealer (I have the extended warranty) and they busted a gut to repair it and get me back on the road. The extended warranty covered the repairs, however I did have fork over the 100 dollar deductible. The truck has close to 98,000 miles on it, has given me good service and I have no complaints.
Honest, approachable sales reps. Easy processs to buy a used car here. Happy with our experience here and would gladly recommend it.
by Amlee0628 from Aurora
March 24, 2019
I was actually on my way to anotgerdealership when I stopped in. Joselle greeted me immediately and was extremely helpful. He found multiple choices that met exceeded my needs for my exact budget. Their customer service is top notch and I would everyone to go there because they truly exemplify superior customer service!!!
by Cantor family???s Mitsubishi from DealerRater.com
November 17, 2018
4.7 (200 reviews)
We recently bought a brand new vehicle from Wallace Nissan Mitsubishi in Kingsport Tennessee. Originally we were looking for a used family vehicle we stopped at Toyota of Kingsport and they treated us awful. They were not helpful or friendly at all. My husband said let???s try one more place and that place was Wallace. Our salesman???s name was George Barton he was very kind and helpful and he got us into a brand new Mitsubishi Outlander for only $50 more a month than we were paying for our old 2007 van! Plus we have an awesome warranty. Thank you so much George and Wallace Nissan Mitsubishi😊
ANOTHER WINNER FROM RAM
by CHEFRON8 from Gouldsboro
April 25, 2019
This truck is practically perfect in every way. My only bone to pick is the idiots that thought it was a good idea to have the bolt that holds down the jack, (under the seat) go all the way through the floor of the truck. I had a flat and went to change my tire only to find I couldn't get the jack out because the bolt was rusted.
NO Pressure Sales Pitch. Very Relaxed procedure. Derrick Ilgnor was a very knowledgeable Salesman. I would Recommend this Dealership to everyone in the market for a car or truck.
this ram is not reliable may or may not start
by jsimms01 from Georgetown ky
March 8, 2019
This truck may not start in the mornings during the winter have had it back to dealership 3 times and issue can not be fixed or the don't know hot to fix it......second is the exhaust manifold bolts or breaking causing a safety concern due to exhaust fumes coming back into the cab of the truck and this issue is happening with most all of the ram 1500 from 2010 thru 2015 BIG ISSUE and the manufacturer says there is nothing they will do
This truck looks great inside and out.Lots of accessories, lots of space. Truck body holds together good. 4x4 works well. Overall looks are about the best thing ram has. I've gone through three newer model Rams all had airbag problems, all engines started to have major problems, and suspension wears out quickly even if only used for normal driving .
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