Don and Robert were awesome, both were very upfront and honest. I got a great deal on the RAM, but I also earned a couple of friends. I will go back to buy my next vehicle no doubt. Great business, great people, highly recommend Don but you better be ready to hear the truth bc he's a straight shooter.
Randy is an excellent salesman to deal with. Attention to detail was extraordinary. This dealership really cares about the customer. They offer a large inventory to choose from. Would definitely return to them in the future. All staff was extremely helpful. The entire purchasing process went very smoothly. Very happy with my purchase.
It was such a pleasure dealing with Marvin and all of the staff we worked with. It was like we knew them forever and we purchased our new Dodge Journey from him. We define toy would recommend Marvin Montalvo and all other staff we dealt with. Keep up the good work.
Just finished up my purchase of a new Jeep Grand Cherokee from Kunes Country in Elkhorn Wisc and I can say it was one of the easiest purchases I have ever made. The staff was incredibly helpful and pleasant, which continued to enhance the buying experience...genuinely nice people. My sales person was Mike Oberthaler. He stayed in close touch by phone and email during the process and made the transaction go smoothly. He also provided good advice and explanations of the various rebates, models, options and pricing. Mike also tracked down a vehicle for me that more closely met my needs. I would encourage anyone in the market to give them a try.
ok so I take back my last review. I bought my car and it had some problems. I originally jumped the gun on making a bad review. I seen so many bad reviews about them not wanting to help fix problems with cars. but after talking with them they meet me over half way on the cost to fix my exhaust manifolds and catalytic converters. im more than happy now and they made it right. I would recommend them but also please take the cars to a mechanic to make sure everything is what its suppose to be. thanks twins for making this a good experience. Thomas Austin
I live in Illinois and was searching for a jeep wrangler. I looked all over and found a jeep at the Used Car Factory. Contacted the dealership and talked to Joe and set up a time to look at it. Everything was there as Joe said and ready for me. Joe was very helpful and let me take my time and didn't give any pressure at all. I ended up leaving that day, contacted the dealership again and talked to Jay, Joe's brother. I set up a time to come and take the car to an outside mechanic for a 3rd party review. Jay was totally agreeable and was easy to work with as well. I feel I was treated very fairly and Joe, Jay and Dean (Dean is another member of the team) all were very open an honest. Buying a used car means there will be some issues with the car, after all it is used, but I feel very confident in recommending the Used Car Factory. Joe, Jay and Dean all work as a team and are all straight shooters. Bottom line is they seem to work by the golden rule, Do unto others as you would have them do to you. They will treat you fairly.
I was looking for something good but reasonable and found it at the Used Car Factory. I found a great newer model Jeep at a very reasonable price. Jay was very helpfull and accomodating and made our overall experience a great one. If you need a used car, you have to check this place out!
The service I received from Bre, Kadi and Lauren was nothing short of amazing. These ladies go out of their way to make sure you get what you need.
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