I purchased a 2012 Toyota Tacoma from Tim about two weeks ago. It was the most pleasant purchase ever. No hassle, very straightforward about everything. I would definitely recommend This dealership. Awesome!
From the minute we went into Hardy Superstore earlier this week we knew it was going to be a great experience. We had bought from Hardy previously, so we expected the best anyway. Worked with Pam this time and she did a super job. Found exactly what we wanted and got a good fair deal. Both Pam and Dan at hardy are a pleasure to work with.
Fair trade value for my trade in, quick close on the vehicle I selected. Employees were friendly and courteous. I will visit again next year for another car and also recommend as a source for used cars.
*Insert cheerleaders here*
Roy, Roy, he's THE man....
If he can't do it....
Seriously though....we drive in from toooo many hours away, to get a specific truck...called when we were on the way, he held it while we were on the road, met us when we pulled up and was an excellent guy all around. They worked with us and we drove away with my truck, as planned.
I did not purchase my car from the dealership, but their Service Dept has done all service on my car. Very easy to schedule online and they are very prompt on servicing my car. The entire staff is kind and courteous, and they take the time to explain my options and address all concerns.
I had been to several call lots that day looking for a new or close to new mid-size suv and no really wanted to help me, I knew about what I wanted but no one wanted to walk out on the lot and some even walked past me to help someone else. I wasn't being picky,(I sold cars for three years many moons ago.) I went back home and decided to get online and seen one that I thought I might like so I rode over the next day looked at it and decided that is the one and all I needed was them to have after market leather added , in which they set up a appointment that was convenient with me , picked up the car and returned it. I had locked myself out of my car one time and it was local, they were also closing,but one of the guys in the service department came by with out a fuss to unlock my car. I was very Thankful!! When I get my oil changed its always pretty fast.
Amazing team focused on the customer service and experience
by angelaw from DealerRater.com
December 5, 2018
My second visit for car maintenance to this facility and the entire experience is based on technology, the best trusted service, and my experience as a customer. They understand that leaving your car for maintenance is second only to going to the doctor and they make it as easy as possible with lots of ways to communicate and address questions and concerns. Visibility to my bill is much appreciated and there are no concerns from booking to the appointment to calling me with updates to paying my bill that wasn't easy and trusted.
I honestly haven’t even bought my vehicle yet but after Speaking to kat mason my decision is made. I was planing on buying my car somewhere else but after I spoke to the staff at Scott Evans I decide to take my business there instead. They called me first thing in the morning to get more information about what I was looking for and I know when I finally get my vehicle I’ll be satisfied with my decision again thank you to kat mason for providing such an amazing service just on the phone I can’t wait to meet her in person.
The manager was great and honored my warranty, service was great and quick for repairs The waiting area was nice as well as the free shuttle.
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