Forest Lake Chrysler has far and away the best dealership I have been to. From the moment we walked it they moved with urgency and purpose. As busy parents with two kids we did not have much time. They quickly identified a car that matched our needs and even did a dealer trade to get us the exact options within one day. I could not have asked for any more from them.
We had some credit issues and came to this dealership as they were recommended to help people with credit issues. We found a car and filled out our paper work and waited 24 hours for our approval. After submitting extra paperwork we were still waiting only to find out that the financing guy had left for the day and we were going to have to wait until the third day to finalize our purchase, We were ready to walk away and go somewhere else when they finally found someone to finish our paperwork and deliver or car. I felt that we were treated very poorly and the sales person almost lost a sale due to the poor performance of the financing person. I would question myself if I would ever return there if I was in the market for another car.
Kevin our salesman was most informative, friendly,kind, courteous, and over the top helpful. You have a great employee there make sure you keep him as he an Exceptional asset to your company. We really liked how he showed us how everything works in my new truck and explaining about the garage opener. He needs to be employee of the month/year for his hard work he puts toward your company. Thank you again Kevin and Flag for making us a customer who will come back again 😉
We called before going in to test drive a car and the person who helped us was Kent, when we test drove the car he showed us some other options and we absolutely fell in love with a car that he showed us! He was extremely helpful and went above and beyond to ensure we got a good deal, by far the best salesman I’ve ever had the pleasure to meet. Thanks again for the great customer service and beautiful car!
by Gregory "MAC" McAllister from White Bear Lake, MN
December 5, 2018
First time ever buying a BRAND new car and Gregory "Mac"McAllister knew exactly what I want and needed! I brought a used car from here a few years back...and ended up working with my old sales men, James...who know handled my financing!!!
It was just an awesome and EASY experience!!!!
Purchased a 2019 Pacifica. The sales person Aaron and finance manager Ryan were fantastic. They are both extremely customer focused and did not use any pressure tactics. Always have had great service from this dealership
David Klein was very helpful and not pushy. Just a different attitude than most car salesman you encounter. Very refreshing and made the whole experience that much better. The finance person was also very friendly. The price for our new vehicle was good compared to other places I shopped online. I would highly recommend this Coon Rapids Chrysler dealer. And our salesperson, David Klein
I was shopping for a used truck and was 90% sure that I would buy a Ford 150. After comparing the Ford 150 and the Ram 1500 it was clear that you get more for less by going with the Ram, plus the ride is by far the best truck ride that I have ever been in.!
While I thought I was going to buy a used truck, Chaz showed us all of the options available to us and going with the new truck made sense. We got the truck we wanted, with the full warranty at a cost that is not much more than the used trucks we were looking for.
Chaz was great. He was very patient as we worked through the options. He was great about showing us the options without pressuring us towards a particular option. After the purchase Chaz still has been extremely responsive when I have had questions or needed anything done with the truck.
Everyone I have dealt with at the dealership has been exceedingly pleasant and helpful.
Overall, it was one of the best buying experiences that I have ever had.
Carmax was a great place to purchase a vehicle. Friendly no pressure atmosphere!
The people in the business office, especially Alex, were very helpful and pleasant. Ryan, my sales guy was awesome as well.
Chase Paulson is the man to see if you need a new vehicle! Great experiance at the dealership in New Richmond! Very friendly and not pushy like anywhere else. I would highly recommend seeing Chase as he is the best at the job. Bought the jeep for my wife's birthday and he even helped woth the surprise. Thanks a million
We love working with the knowledgable staff at Bernards's. They clearly run as a team since everyone is so helpful and making us feel important.
Our Salesman Mark Flatten is amazing. He is great to work with and provides up the right amount of details regarding the product and options for financing.
Carrie our finance person is also amazing. She was very accommodating with her schedule so we could take deliver before I needed to leave town on business.
The best dealership in the Minnesota Metro Area/Western WI!
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
I went to dealership to explore Pilots. Austin scheduled a test drive and was very knowledgable. I enjoyed working with him. He was patient and friendly. I highly reccommend Austin.
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