Z was my contact. He has been with the company from the start and is a low key no nonsense attentive business partner. I bought from out of state and he assisted in all the aspects needed to make this a smooth and mutually beneficial purchase. You are in good hands with Z.
I checked out the web looking for cars in my area and found a couple that I was interested in. Donny took care of me and secured an offer for my trade-in that I was happy with, provided excellent customer service and we loved the car. Joe was able to find us an even lower interest rate than I had secured before coming in. The whole process was efficient and everyone was friendly. Thanks, Taylor Kia!
Dave went above and beyond to get the truck I purchased ready by staying late and making my pick-up go smoothly even on his day off. He had everything in order for a smooth and effortless pick-up of my new truck!!
We have been buying from John for years. He has made our experience with Grogan a pleasure and will not purchase anywhere else. The accounting department was ready for us when we came in and made things quick. We have never experienced any issues and don???t intend to based on the level of service Grogans employees provide. Thanks!
Drew Haslinger was the ultimate professional during the purchasing experience that me and my mother had. From turning in the MKZ to finding the exact match MKC that my mother wanted, Drew was a steady and consistent partner. We'll only purchase/lease from Drew in the future!
Everything was good they made me feel as if I had more options than other dealers I went too in the last month. Also I didn't feel as if I was just being sold a car. Or them just wanting the money from me . The time was made for me to feel satisfied .
I was looking for a Honda Fit and found many listings online. I emailed several asking for the VIN or Carfax. One kept saying it would send a VIN but never did. Another insisted I should call him first. Charlie's stood out because far from hiding, it had posted the Carfax in its listing.
It was a good history, so I emailed late Friday night to say I was interested. Larry responded by email first thing Saturday morning, giving his cell number.
By the time I called he was taking the car to be checked out. When I asked if there was room to negotiate on the price, he said there was some and he'd know more after the inspection. He called back to say that it needed new tires, so he'd gone ahead and had them put on.
He then warned me that it had a broken side mirror and detailed a few cosmetic issues (it was a 2007 model) and quoted a very fair price. My wife and I drove down from Ann Arbor and he handed over the keys for a test drive. All went well and we came back to close the deal.
Matt handled the paperwork very professionally, including the Michigan title application. There were no surprises - the price was exactly as agreed. We got a great car at a great price, and had the best car-buying experience of our lives.
Thank you Larry, Matt, and everyone at Charlie's!
Bob D. Was able to finance us and worked to get the deal done. He was also able to arrange for DVD player to be installed in the car I picked out (for the grandkids). Everyone was very friendly when we came in and we would definitely go back in the future when the time comes.
I had my eye on an '08 Avalanche. On a late Thursday evening, I called and spoke with Chuck to see if the vehicle was available. Friday morning, I made the trip to the Oregon, OH location from Grove City, OH (2.25 hour trip). I met Chuck within minutes of arriving and I was driving the truck within 10 Minutes.
Chuck was VERY personable and engaging during our time together. My limited interaction with Dana, loan guy; I believe went accordingly. During my time at their location the staff was cordial enough.
Simply put, the Avalanche was there and available - I wanted it. There was no "bait & switch". There were no high pressure sale tactics, up-saling or other shenanigans presented to me. My purchase was straight-forwarded.
I would purchase another vehicle from City Wide Auto Credit, again.
So I thought that this experience was going to be long, confusing and tedious but it was just the opposite. Grant Misson and the sales staff were nothing but friendly and straightforward. I had a very pleasant experience and walked away with the car I wanted at the price I could work with..
We had jimmy for our salesmen, he was most professional and honest dealer we ever had. He let us express our concerns and steered us in the right direction without pressure that we have seen from other dealers. He worked hard for us and we drove out with a ram right off the floor!
We just bought our second vehicle from city wide auto credit and had good experiences both times! This time we worked with Joe Doering and we were able to get into the vehicle we wanted and the process was quick and easy. Everything went smooth with our sale and were happy with our purchase! Ive recommended them with our first buy and would recommend them again!
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