We were having drama had a critter very up in our car eat wires destroy stuff. They got our cat right in gave us quote, went over options, was so caring. Had us fixed immediately. Thank you so much for always providing great service and care.
Best experience I???ve had in car shopping with Hector
by Skywalker69 from DealerRater.com
August 21, 2018
Our sales person was Hector and the experience of purchasing a car through Volkswagen Honda is one of the best experiences that I???ve ever had and I would most definitely buy another car there again Hector was great
I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!
Alex Padilla always does a great job servicing my vehicle. He is attentive to the work that needs to be done and always takes the time to explain how much any service work I need will cost. That is why I have been coming back to the dealership since 2011. I always have a good experience.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My husband and I went into Jupiter Chevrolet to look for a vehicle, Santos helped us with a great customer service, the first thing he asked us what our needs were, and gave us different options to choose, He explains everything in detail and he was making sure we were happy with our election, we will definitely go with him whenever we re ready to buy another vehicle.
One of the easiest car buying experiences I have had. I went in around 230 and walked out that evening with a brand new car. Al was a delight to deal with and very knowledgeable. I even received a phone call days later to check on my car and myself. Cannot recommend them enough!
Amazing Quality Cars and Trucks@ Auto Source Texas
by JCaps from Plano, Texas
January 27, 2018
This was the easiest auto buying experience we have ever gone through. The used vehicles at Auto Source Texas in Plano, are amazing in quality and are priced right, plus the quality of service and the process of purchasing a vehicle is done so that you come out on top. Byran Ford is the best, and he makes you a deal that works in your best interest. If he can work it for you with the credit union and give you auto warranty coverage with the auto maker, he does it! This was the Best and Smoothest car buying experience ever!
Finding a new car is so stressful especially when having to do it in a hurry. Mo really helped us through the process. When I wanted to tear my hair out he along with my fiance really calmed me down. I will definitely come back and recommend.
Working with James Smith over the phone was excellent customer service. He arranged the transportation of my car from TX to UT, overnight paper of agreement of sale to me. Being the first time buying a car out of states, I will recommended Dallas Lease Returns to my friends over here in Utah. overall this was excellent service even I feel myself I was in the dealer. Thank you James.
I absolutely loved the car buying experience. Everything was easy and not stressful! I was able to get the car of my dreams that I have had my eye on for 5 years. Mo was a great salesman and an expert in the business. I will recommend Dallas Lease Returns and Mo to everyone I know!!
Michael Johnson was a pleasure to deal with. He sold me my dream corvette and made the purchase easy and hassle free. The owner is a great guy as well. He was up there on Saturday pressure washing the building by himself. Was impressive seeing the owner out sweating while his employees were in the air conditioning. Tells me a lot about his work ethics and what he expects from his employees. He even took the time to tell me about my Vette in detail. Seemed like a great guy. They were all great.
Frendlinest, professionalism, effectiveness. Willingness to listen and solve. Timely feedback and communication. Presentation and knowledge on a particular model. Patience and politeness,Ooverall representation of a dealership
I was talking to another dealer about buying a 2018 GTI, but they gave me the run around constantly (oh it doesn't include our add-ons, oh it includes every incentive, etc.). I walked into Hendrick and made it known I wanted a new GTI. After an initial lowball on my trade-in they easily matched it and lowered the price on theirs below the other dealer. They made the buying process simple and easy. Plus they (the dealer) covers the first 10K service which VW no longer does . Another plus. Finance was pushy to sell their stuff, but it wasn't too bad. Overall I'd give them a 4.5/5.
We recently bought our 5th car from Texas Cars Direct and the reason that we keep coming back is the service! This place absolutely redefines the "used car" buying experience. Pete and his group of salesmen are top notch. Our most recent deal was handled by Kyle who treated us like we were was his only customers, even though I know they do a lot of business there and he most certainly did have many other customers. In the case of our most recent purchase, we reserved a car that was "coming soon" and the arrival and make-ready process to just a bit, but Kyle was on top of things and kept us apprised of the process. The indoor lot is amazing and just plain fun to visit. You never feel any sales pressure (at all) and the cars (typically ranging from almost new to 3 or 4 years old) ALL look pristine. . .like a new car lot, reflecting their high standards. Once you decide on a car, there are no shenanigans and it has been our experience that they can have you out the door and on your way to dinner in about an hour. We've had great luck with all of our cars from TCD and cannot recommend them highly enough. We will most certainly be back for our next purchase!
No pressure sales, beautiful facility and their prices are better than many big dealerships. It was worth the 30 mile drive for me and while I didn't buy a car that day, when I find the car that I like and if they have it, I'll be back.
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