most pleasurable experience in all my years of car buying.
by JERRY C from DealerRater.com
December 3, 2018
I remember when i almost bought a vehicle when they were located in Hauppauge,ny. This experience at there new location in Farmingdale,n.y was exceptional> no pressure great atmosphere and a wonderful and professional sales person. Sales professional Annalea was so helpful and answered all the questions i had about the vehicle. The vehicle which i purchased was super clean and had all the options i wanted. After looking at used vehicles i am happy i purchased for Novak Motors .Annalea is an asset to this company and would without reservation reccommend Annalea and this Dealership to anyone i know looking for a great deal on a quality used vehicle. I would also like to commend Frank Cannizaro for all his help.
This is the 2nd vehicle I have purchased from Novak. Both times I received top notch service. I dealt with Scott, he was very personal and knowledged. He made my experience very smooth. I definitely recommend Novak and Scott
I cannot say enough good things about the customer service I receive at Westbury Jeep Service when Angela handles my service calls. She is courteous & professional, and she is always in a good mood. Dom is also amazing to work with. He takes care of everything and never returns a car to me that???s not perfectly fixed. Two of the best!!
I really can???t say enough how much I appreciated Mike???s friendly demeanor, the leg work he had done up front, his knowledge of Jeeps, and his general transparency. Mike immediately made us feel at ease as my wife and I had previously had negative experiences with several other dealerships. I would highly recommend Mike and East Hills.
This by far is the best service center. Steve went above and beyond to make sure that my truck was working right before I left. He immediately knew what the problem was and made sure I left happy. Would never go anywhere else!
Excellent service! I heard excellent things about this dealership so I looked online through truecar.com and saw a few cars that sparked my interest. I submitted a request for availability and very quickly got a response from Rachel. I decided to go look at their inventory. I went into the dealership looking for a very specific vehicle with a very tight budget looking to have very specific payments. I found a car that I liked (it was one that I saw on the website), a certified pre-owned 2015 Jeep Grand Cherokee Limited which is exactly what I was looking for. My salesmen were Neil and Stan. I did deal with both gentlemen because I was there a few different days in a row and they were both very professional very nice and very helpful. Neil first showed me the vehicle and answered all my questions. When I went back the next day Neil was not there so I began talking to Stan. At first the numbers didnt make much sense to me and I had a few more questions so I called and spoke to the manager Emil and we were able to work out a deal that worked for me. When I finally decided to purchase the car I went back to see Stan and was in and out the same day. There were some pretty bad scratches on the glove box door that bothered me so I asked if that could be fixed and they were kind enough to replace the door. Once all was said and done, Stan showed me how to work all the gadgets in the car and sent me on my merry way. I was very pleased with my experience. Highly reccomend this dealership.
Stan Ewing goes above and beyond for all his clients. I was very hesitant opting to go with a leasing option and he walked me through why it was the best option for me and any time I call he is beyond helpful. He didn???t just sell me my truck he also made me a forever Jeep customer. Thank you Stan your service was appreciated more than you know.
I have had many vehicles in my lifetime with that being said, I can honestly tell you I have seen them all the scammers the xxxxxxxx the bait and switch adding fee's to your loan after you signed a contract. Well this place Certified Headquarters I have to say is the best I have ever been to. I called them asked them about a vehicle no games or tactics were played. I drove about 1 hour out of my way by passing all these other morons that I know will rip me off. I have to say I am glad I did we were met wit professionals from the sales floor all the way to the finance department. I dealt with Steve, and Jay. Very down to earth people the entire staff made us a family of 5 welcome and felt at home. We were in/out in under 1 hour and drove home that day with a great vehicle. It's been about 6 months now and they still call my home to ask how everything is going. They also remind me if I have any problems just call they will work with me. purchased 0n 5/26/2018 and love how we were treated every dealer and car sales company should work this way. No pressure just honest good people thank you all at Certified we are updating a review to show how thankful we are happy holidays. Best cars best deals next time when I am in the market I know where to go.
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