It took a couple of visits, but due to the persistence of David Pearson, I came out a happy customer. Though at one point we both wanted to throw in the towel. He Was Amazing!! Did a great job and never gave up on trying to help me. He, in my opinion is a great asset to your business.
Have been shopping around for a few months, called Bayway and explained what I was looking for and my price range, Jose Rico texted me the next day with what Bayway could offer, I called to verify and went in that evening, Bayway actually did better than the text, we purchased the truck, upon delivery the next day(Friday) we noticed a small scratch, the sales manager Omar came out to look at the scratch and said it would be repaired on Monday when we drop the truck off to have the running boards installed, we dropped the truck off Monday evening, were given a dealer car until Tuesday when we picked the truck up. Scratch was repaired, running boards installed, and the truck was completely detailed again for the inconvenience. Amazing deal and customer service, will definitely buy from Bayway Pasadena again. thank you Jose and Omar.
The sales person was very polite explained everything that needeed to be explained, walk in took care of me in about an 1 hour in half everything was complete in my new jeep, it was everything i expected
Mr. Keegan Hunter and David Pederson were very helpful in helping me find the truck that i wanted. They were both very knowledgeable and friendly. They accommodated to my schedule both even on separate occasions staying after their schedule to make sure i was well taken care of. i will certainly send my contacts their way.
Dealt with Charles Jackson on buying a Cadillac Escalade everything went well and my wife is happy didn't learn everything about the vehicle it was to late by the time we left but they did offer us to go back another time for them to show us
Dean Francis and the finance staff were very helpful. They were great about financing with whichever bank you want to work with. I received a fair deal for my trade and the price was right on the used vehicle that I purchased. I had one trade offer for my vehicle elsewhere that was higher,but the Helfman offer was the same as two others for my trade. Even so, the deal at Helfman was better. There are too many factors to list and they did NOT try to sell me anything I did not need. As a bonus, Unlike some dealers, my used vehicle at Helfman actually had floor mats and BOTH keys to the car. They have a big selection of sports cars and I am very happy with my experience. Thank you!
I really like having my car serviced here. I feel like my service rep knows me and cares about this issues I bring him with my car. They do the job right every time and you leave very satisfied. You don't just feel like another number with car problems.
Great place to buy from my brother bought from them and told me if i wanted to get a lifted truck to come here. I did just that and walked away with a new lifted truck with everything i wanted fast and easy and great people that work their. i would recommend this dealership to everyone great place to buy from.
Keegan Hunter did everything I asked to make this deal happen... he got me to the price I wanted, worked in the repairs I wanted at no extra charge and did not pressure me once through the process. The man replied to every email, text and call promptly and with exactly the information I requested... nothing more and nothing less. It is refreshing to have this kind of experience buying a car and I wish more would follow this example.
At the end of the day the deal did not go through because of circumstances on my end... while this would obviously leave any sales professional frustrated, Keegan was polite and understanding. He rationalized my decision and reacted the way a true professional does. He thanked me for the opportunity to do business and wished me all the best.
I will most certainly send people his way in the future and will return myself when I am ready to buy a new truck. Treat this man well Bayway... if not I might try recruiting him to come work for me!
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