Salesman, Mr Dewond Smith was excellent. Thanks for helping us purchase our new Sienna. You were great and we loved our visit. We will tell our friends to come see you. Thanks again
Love driving this truck
by jv from wichita, ks
December 20, 2018
Found this truck "accidentally" but liked it when I saw it and drove it. I don't put on lots of miles, but have had it fully loaded a few times with building materials...flooring , decking, doors, windows, lumber, etc. Have also towed a heavily loaded 16 foot trailer...Walks away with whatever I ask it to do...very comfortable to drive.
In and out in less than 30 minuets. Staff was super friendly and helpful. If there was more discount coupons available will be awesome to have.
2015 Ignition key causes vehicle to stall,
by Environmental services from Norfolk ne
December 21, 2018
Hauling trailer and vehicle stalls, not great scenario while on interstate, happening more and more each day. Should be a recall. Now it won't stay running unless the key is in a perfect position. I love the ram products , we have six in our fleet, this is the only one with this problem. But in my opinion it's a huge problem and our dealer says he sees it a lot.
When I first purchased my car, the process was smooth and fast. Cindy in the finance office is just awesome. When they contacted my previous lienholder to get a payoff, they got the wrong amount(on both cars I purchased.) which resulted to a balance owed to the previous lienholder. I went back and forth with Fletcher(them always telling me it would be taken care of) for THREE months! This resulted in three late payments on my credit report! FINALLY after driving the hour back down there because I was tired of my calls not being returned, LaToya in the title office fixed all my issues in one time.. Mind you, three months later. The salesman, Rob, was really good and so was Cindy in the finance office. I think
Hemi engine runs and sounds great!
by FrankLuc from Riverside, CA
December 20, 2018
This truck has one of the best interiors I’ve seen. You really get your money’s worth with this truck. The hemi is smooth with its 8-speed auto transmission and sounds really nice! Would definitely recommend this truck!
Super friendly and helpful service got done quick as well! They made me feel as if I was in a secondary family waiting for my trucks light to be fixed
Best truck ever
by Lee c from Trenton mi
December 7, 2018
Best truck ever used to own Ford now I own a Dodge! That pretty much sums it up but I'll have more.... Comfort the ride is soft it's a 4 wheel drive SuperCrew that rides like a 4-door Cadillac.
Was able to tow and haul what Diesel's do... And gas mileage couldn't ask for anything better averaging 21. 6 miles per gallon.
Best truck ever
Quick, professional and pleasant experience. From the time I walked into the service center, until I walked out, I was treated like I was welcomed. Very few dealerships have created an atmosphere like this, and I look forward to continuing to use this dealership.
Fun to drive
by Celticraven325 from Landing
October 31, 2018
This truck was exactly what I was looking for. My only qualm is the backseat leg room leaves a bit to be desired. It rides really smooth for a pickup also.
I love the family atmosphere and friendly staff at Fitts auto Bill Fitts is the best in the business. They have always been there for my familys car needs. I have bought many vehicles from Fitts auto over the last 25 year's and have been very pleased Thanks Robert Goshien
Ram trucks are awesome
by Toddf11 from Decatur al
October 29, 2018
I love my dodge. People compliment my truck all the time and it's a 2015 ram big horn. And the service in decatur is second to none. Very pleased with my 12 th dodge truck
I purchased a pre-owned Hyundai Elantra from Frank Fletcher Dodge Chrysler Jeep RAM at the Sherwood location, and I absolutely love my vehicle. My experience with them from start to finish was outstanding. Every effort by the sales staff to find me a vehicle that fit my needs and that was in the price I could afford was made, and in a timely and very efficient way. The salesman spent considerable time answering my questions, and making certain I understood every aspect of the vehicle before I ever made the decision to purchase. The process was easy and their office staff were extremely professional, courteous, and genuinely eager to make my experience pleasant. I appreciate that. Buying a car is a big deal, and they made it a very good one. I highly recommend the Sherwood location, and any of the Fletcher locations to any person interested in purchasing a new or pre-owned vehicle. Class A folks, Class A business - 100%.
I was excited to get my new Jeep in 2011 I bought a brand new Rubicon 4 door black fully loaded the first day I brought it home and went out to drive it and it rain that night and I know I had a boat I called the dealer who was not interested and ended up having to have it dried and clean myself. I took it to the dealer they kept it for 2 weeks to fix the trim I went down and get it in 2 weeks it had not been touched and they said they had a new shop manager for in less than nine months who you said that they kept correcting the others problems so I took the seals took them home and install them myself. I contacted the dealer and was told to come down and talk to mr. Parker and when our Rod I'm still had to speak to his son which was not good at all he did not know anything he could not help and he just kept saying I'll have to talk to him. I think it's pretty bad that the dealer could not get in touch with me and work out something at this point . I am disappointed that mr Parker took any time or effort to correct any of my problems I really thought that they would stand behind their product!!!!!! Now with only 28,000 miles the transmission has gone out what's next.
My husband and I went to get the new 2015 Dodge Charger. This purchase was for me. I knew the car wouldn't disappoint me, but I am usually reluctant to shop cars, because of the salesmen. Fred Keeton is an amazing salesman. he didn't assume the purchase was for my husband. The guy wasn't pushy, just very very attentive to questions. I will make my next purchase of a truck there next year. I have since recommended him and Tim Parker to several of my friends. I have also used the service department on several occasions and they are awesome. I highly recommend this place, and appreciate the ongoing customer service that Mr. Ketton provides...this is how a dealership does it right!
I got a great deal with Red River Dodge. I wa able to get a great deal, the people was great , they welcomed me with open arms. I will be back come my next purchase. Thanks Ted River Dodge.
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