Alicia Thomas and her support staff provided an outstanding car buying experience for my wife and I. They were knowledgeable, kind, low/no pressure and fair with pricing. Alicia really brought the small town touch to a big city dealership. Thank you.
Earl and staff were all very helpful and accommodating. They provided timely responses to my questions via phone and e-mail without being aggressive and impatient. I appreciated their candor and dignity and the mature way they do business. J's has a professional office and approach. It was a pleasant experience to buy a car from this business in Manchester.
Moe spent over an hour going over everything in my car and showed me how things work. He was so polite and very knowledgeable. Kristin in finance had everything ready and was in and out in very little time. Both were very friendly and made me feel like the queen for the day. Thanks for an easy day buying a car !
We have been looking for a 3/4 ton truck for a quite a while now! Saturday we spent the looking at different dealerships with no luck until we got to J's Auto! Scott was extremely helpful and the rest of the staff was fantastic! We ended up purchasing a truck and the buying process was hassle free! We love our new truck and highly recommend them!
I needed a service on my 2013 Mazda3 and the service department completed quickly without compromising their professionalism. They were easy to talk to without being pressured to have things fixed that didn’t need fixed. All of my questions were answered by Matt Northey. I will be going back for my next service.
Just purchased a Red Mazda MX-5 Miata Convertible from Junge Mazda. Best Dealership experience I have ever had. The zero-pressure sales staff and General Manager made me feel that they wanted to put me in a car I would continue to be happy with at a price I wanted to pay--- and they did. Give these guys a try; you won't be sorry.
Great firsttime buying experience with no pressure
by Taryn Kroymann from Cedar Falls, IA
June 2, 2018
Great service! No pressure at all to buy, but I ended up with a perfect car within my price range. Emailed with Jeff Haight, who actually came in on his day off just to help us out! Options were all clearly presented to me, and the rest of the staff were very helpful with all the things I was unfamiliar with.
This was the most positive car buying experience I've had. Found the vehicle and emailed Don to get some info. Was able to take it home overnight so my husband could see it. Went in and was able to accept their first offer on trade and car price. Straight forward, fair and NO Haggling. Didn't feel any pressure to buy, all my questions were answered and everyone was so nice. Would highly recommend buying here!
I went up looking at a specific Chevy Cruz to buy. I didn't have high expectations as I have poor credit. However, these guys went above and beyond to find something that would work, to make sure I got a car that day. They showed me other options, but unlike other dealerships I've dealt with, they didn't push me to buy them. They listened to my concerns and my wants, and were able to get me in a very nice vehicle with a much lower down payment than expected and awesome monthly payments. Although it wasn't the one I had gone up there for, it is the same model and a year newer. And I love it. Definitely worth the trip up there. Thanks to Patrick, Justin, Jason and the crew for the great experience!
I recently bought my suv form Cassill and they made the whole experience great! We had bought a car from a different dealership and it was an awful experience and the car was a piece of work! But Don made the whole experience great! He called us whenever a car came in that we might like, he went on lots of test drive in both awful hot and rainy! And finally he helped us find the suv we wanted! And we love our Ford Edge! I will add that we were in a minor car accident shortly after buying the car and we received a couple different phone calls from cassill members making sure we were okay! Such a great place!
Jeff Webster was my sales guy. He went above and beyond to help me find the right car just for me. He was very easy to get ahold of when I needed to speak to him and returned calls within minutes. Very pleased with his service !
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