Went into this car buying situation with little experience. They went so far above to get me a great deal and make sure that the process was quick and enjoyable. I now understand the reason why my parents only buy from Victory and am confident I'll be only buying from the as well in the future.
This dealership is wonderful. The employees were friendly, helpful, without any high pressure sale's tactics. They kept a car for me without a deposit. Their prices were excellent and no outrageous dealer fees. This dealership's customer service is exceptional. Thank you!
I was treated very well when shopping for a used SUV. The staff was great and answered all of my questions. and Gave me a really fair price for my old vehicle on trade. There Auto shop takes care of all of the repairs and maintenance on my vehicle as well and they have always been fair, friendly and explained any repairs needed and treated me very well on the price.
Mark was so helpful in finding me the Compass Sport I wanted. He always kept me updated on the progress and made the process go very smoothly. I would recommend both Mark ans South Hills Chrysler to all my friends.
I have all my cars serviced here.
I have a Dodge Ram 1500 truck, VW Routan Van and a Cadillac Deville Concours and they service them all.
If there is a problem and they find they can't fix the problem they charge me nothing.
The service manager is the best I have ever dealt with, he is honest, fair and helps me with any problems.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Garret was my salesman and after talking to him and explaining to him our budget and monthly payment he assured us that if we’d give him 15 minutes that he would check availability. Already knowing what we wanted and dealing with another dealer he came back with our options and fit our needs perfectly. Thanks man!!!
Had a great experience. Worked with Raheem, he was fantastic. Not pushy and worked very hard for me. Found I car I liked that was a little out of the price range I wanted to be in. He worked very hard for me with his manager and finance team to get me a deal that I was happy with. The communication was great and I feel like he really went to bat for me. It was a great overall experience. I would definitely refer to a friend or family and will be a repeat customer! All the sales people should take a lesson from Raheem. Present the facts, work hard for his customer, and don’t force it. He went above and beyond! It was a great experience!
I would like to Thank Tristan Ramsey for making my car shopping experience very quick and painless. Tristan is one of the most professional and polite salesman’s that I ever worked with when looking for another vehicle. I never felt pressure or rushed for him to make a sale. Tristan was very personable to me and my son duringp our car shopping adventure.
I Love my Jeep and I look forward to returning to your showroom for years ahead.
Cindi Ross & Tommy McDonough
We had Dan Shorkey as our salesman and Dan Trovy as the manager. It was a very nice buying experience. Dan Shorkey was very knowledgeable and friendly. He wanted us to be happy with our purchase and thanked us for our business. Both Dan's couldn't have been nicer. We will recommend them and the dealership.
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