Have been eyeing a cupple on the lot .....got all im looking for.....just have not been able to get to see and test drive yet.....they have not pressured me for info or sales ..if they have what im looking for at the right time....i will follow up and continue the process...
I just spoke with the service department about the airbag recall and he was so pleasant and helpful I needed to place a positive comment here. I bought my Magnum here and I did not feel I got a good deal but given how they responded to this recall so well, I would reconsider buying another car here. Good job, Chris. I am not related to any employee here nor even know anyone. This was a real unsolicited review.
I recently purchased a 2016 Ram 1500 Crew Cab and was treated w/ respect by all involved. It was a no pressure experience which is great. From the salesman Przemek, to the Sales Manager Jeff, to the Finance Manager Eddie, it was a pleasure doing business with them. I hope and expect that the Service Dept will be that good when any service and maintenance is required.
I just bought a 2015 Jeep Renegade Latitude from Papa's and LOVE it! The salesman wasn't pushy and that made we want to do my business with them. The sales process was quick and I was explained of all the steps throughout the process. I would HIGHLY recommend them for anyone looking to buy a new vehicle!!!!
This was our second time purchasing a vehicle at Roberts. Both times we worked with Josh (Internet sales). He was amazing! Very low pressure and we had the deal done before we ever stepped foot in the dealership. The financing went super fast and we were in and out in less then a half hour! That is how all car buying should be!
My two contacts were with Harry The salesman and Steve in the finance department. Both were extremely knowledgeable and professional. Let me just start by saying I live two hrs from this dealership and Harry made the one day prossess a pleasant experience. Steve in the finance department was also completely professional and answered all my questions with confidence and knowledge. I would definitely recommend this dealership to people I know, and will definitely consider this dealership in future vehicle purchases.
Mr. Salmon, a.k.a. Fish, listened to us and met our needs from the beginning and throughout the shopping and buying process. Also, kudos to the dealership: We felt a sense of community among the entire staff in that if Mr. Salmon wasn't there when we stopped by (which we did several times), someone was always available to us. Fish allowed us all the time and information we needed to make a decision. We liked that.
I recently purchased a preowned ram 1500 from Kory and I am satisfied with the experience. I was able to get a good deal on the vehicle it was a pleasure dealing with everyone I met with. I’ll update this review a few months later with any additional follow-up.
Brought my Jeep to Capitol for service and an oil change. They found two oil leaks and my wheel alignment was out. They fixed the oil leaks, performed a 4 wheel alignment, tire rotation and a LOF all on the same day. Steve Hartley has been a service writer at Capitol for years and he is very personable and knowledgeable. Steve is definitely and asset at Capitol Garage!
Kenny was my salesperson and he worked quickly with me to get me into a car after I had a bad car accident. I had a great experience the first time I bought there and so it was natural to see what they had this time; and it was my dream car. I went up on a Monday and drove off on a Thursday. This is a very honest dealership with professional salespeople and managers. They stand by their vehicles and their prices are extremely competitive.
Steve Kozar was our sales person. No pressure . Got answers to all our questions quickly. We found a great car at a fair price . Steve is very personable and accommodating. When we picked up the car we were in and out in 30 minutes and the car was fully detailed and they had addressed any issues we raised during our test drive and inspection to our satisfaction. Overall a very pleasant car buying experience. I’d recommend you see Steve if you are looking for a quality ride.
very nice buying experience. Connor Williams put us at ease with the truck buying procedure, even though he is fairly "new" at his profession.
this young man shows interest in the customer, is polite, and obtains the information in a manner which made my husband and I feel very good about buying our truck from this dealership. He is a 5 star employee.
This is my 5th Mercedes but first from this new dealership. I was very pleased with the entire experience and would definitely recommend them to anyone interested in a Mercedes.
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